Ready for a happier pet? Get virtual pet care from home
Did you know most pet2 concerns can be resolved virtually? If we determine your visit is not appropriate for a virtual appointment, we will fully refund you.
Convenience
Booking your virtual appointment in the app is simple and easy to do.
Flexibility
Choose an appointment that best suits your schedule, including evenings and weekends.3
Expertise
We offer quality care from weight management and anxiety to upset stomachs.
Peace of mind
With our insurance partner, the stress of surprise costs is covered so you can focus on what matters most.
Don’t wait until you need it, download today
Step 1
Download TELUS Health MyPet in the App Store and Google Play Store so you have access whenever you need it.4
Step 2
Register for a free account, create your pet’s profile and book an appointment.1
Step 3
Get expert advice for your pet’s health without leaving the comfort of home.
TELUS’s commitment to social purpose
TELUS has donated over $1.4 million to the BC SPCA since 2000 to support animals in our community.
Feeling ruff? We’ve got you.
Download TELUS Health MyPet to access quality pet healthcare without leaving the comfort of home.3
The app
$
0
Downloading and registering is always free.
Video appointments
$
76
5
$
95
20% off with our introductory offer5,6
If your veterinarian determines within the first few minutes of your appointment that your pet needs immediate in-person care, you will be fully refunded the cost of your appointment.
Get an online appointment right now
Need behavioural, wellness, or nutrition advice for your cat or dog? Book an online appointment with the veterinarian team.1 The TELUS Health MyPet veterinarians practising in British Columbia are working in affiliation with Little Paws Animal Clinic in Richmond, B.C.
Your pet is in good hands
The majority of pet concerns can be resolved via a virtual appointment without the need for an in-person veterinary visit.5
How we can help:
Nutrition & weight management
Allergy conditions (itching, hair loss, skin lesions, etc)1
Behavioural issues (anxiety, aggression, etc)
After hours & weekend care3
Stomach upset (vomiting & diarrhea)1
Parasite control (ticks, fleas, etc)1
Minor infections (eye, ear, skin)1
Chronic disease management 1
Post surgical care support 1
Palliative care & quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
What we can’t do:
In-person examinations
Emergency appointments
Vaccinations
Dental or preventative procedures
Surgical procedures
Trupanion pets live longer and healthier lives7
Despite our best efforts, our pets can still get sick or injured unexpectedly. TELUS Health MyPet and Trupanion provide you peace of mind by alleviating the stress of surprise costs. Waive the enrollment fee once you sign up and enjoy the benefit of having both on your side. Trupanion waives its enrolment fee for TELUS Health MyPet customers.8
Frequently asked questions
Who is TELUS Health MyPet for?
Which veterinary clinics are the TELUS Health MyPet veterinarians working in affiliation with?
What are your hours of operation?
Is the TELUS Health MyPet service free?
Who are our veterinarians?
What can TELUS Health MyPet veterinarians treat?
When is a virtual appointment with a veterinarian not appropriate for my pet?