How much does the service cost?

Costs vary depending on the type of appointment and clinician you choose. If applicable, a receipt will be provided in the TELUS Health MyCare app to claim this expense with your benefit provider. For specific pricing details, please check the app when booking your appointment.

Is this covered by my health insurance?

Services may be covered through extended health plans and/or Health Spending Accounts (HSAs). Check with your insurance provider for your specific coverage details, annual limit, and reimbursement rate. Receipts will be provided for claim submission.

What symptoms and conditions do your menopause clinicians treat?

This service is for women experiencing perimenopause, menopause, or post-menopause symptoms who want expert guidance and personalized treatment plans. Our clinicians can potentially help manage hot flashes, night sweats, mood changes, sleep disturbances, irregular periods, vaginal dryness, bone health concerns, and other menopause-related symptoms. Each appointment provides comprehensive menopause care including symptom assessments, treatment planning, prescriptions, requisitions, and personalized recommendations (including MHT/HRT options when appropriate).

How do I book an appointment and how soon can I be seen?

Booking is simple through the TELUS Health MyCare app—just select Peri/Menopause services, choose your preferred appointment type and clinician, and pick an available time slot. Appointment availability varies by clinician, but many patients can be seen within days. All appointments are conducted via secure video calls, so you can access care from anywhere at a time that works for you.

Will this replace my family physician?

Our team is here to help with your peri/menopause care and we will ask you if you'd like us to share the notes from the visit with your family physician or nurse practitioner. We do not replace your valuable primary care provider, but supplement your care with our expertise.

Is hormone replacement therapy (HRT) the same as menopause hormone therapy (MHT)

They can be referring to the same treatment. MHT (Menopausal Hormone Therapy) is the newer, preferred terminology that specifically emphasizes treating menopause symptoms in women at the appropriate age and timing. Both refer to medications that replace declining estrogen (and progesterone if needed) to relieve hot flashes, night sweats, and other menopause symptoms. You'll see both terms used interchangeably.

MENOPAUSE CARE

Menopause care built for you

Expert-led, unrushed care designed to guide you through every stage. With the TELUS Health MyCare™ app you'll get:

50-minute appointments from a team led by Menopause Society Certified Practitioners
Personalized care plans with prescriptions as needed¹
Ongoing support from your care team
Convenient access from the comfort of your home
Receipts for benefits claims

Download the app to get started

Patient statisfaction score²

4.9 /5

Woman viewing an upcoming appointment reminder on the TELUS Health MyCare mobile on her smartphone.

Support through every step of your journey

Older woman smiling while using the TELUS Health MyCare mobile app on her smartphone.

Your first appointment

Book a 50-minute appointment with an Nurse Practitioner through the app. They'll review your health and symptoms to create a personalized care plan with medication support.

Woman in activewear resting outdoors after exercise.

Ongoing support

With our membership, get ongoing clinical guidance from an NP through chat, including lab requisitions, referrals, and responses to your health questions.

Group of women holding yoga mats and walking outdoors.

Prescription management

Manage and renew prescriptions through the app via chat. Free delivery is available. Your plan may include Menopause Hormone Therapy when appropriate³.

Mother serving a healthy meal to her child at home.

Care that fits your life

Book all of your appointments through the app on your schedule, from the comfort of home.

Canada’s #1 most trusted online healthcare platform⁴

4.5★

App store rating

4.9★

Post consult rating²

Menopause specialists you can count on

Feel understood and supported by your team of menopause experts.

Jamie Schumacher (NP)
A compassionate Nurse Practitioner specializing in sexual health and menopause care, Menopause Society Certified, dedicated to comprehensive, patient-centered wellness support for women.
Marie Powell (NP)
A Menopause Society Certified Nurse Practitioner with expertise in weight management, perimenopause, and menopause care, committed to empowering women with evidence-based treatment options across Canada.
Jamila Kanji (RD)
A Registered Dietitian with 20+ years' experience specializing in perimenopause and menopause nutrition, Menopause Society Certified (MSCP), dedicated to helping women rediscover joy in eating and wellness.

Patient testimonials⁵

"I’ve seen two different doctors and was told that treatment was not for me. After a year and a half of being terribly uncomfortable I finally feel like I have a solution that could work for me."
The Nurse Practitioner was professional, knowledgeable, and helpful. Menopause has long felt isolating. My doctor was ready to blame other things. The Nurse Practitioner listened, thought critically and offered personalized and supporting advice. Thanks!
I really appreciate the time the Nurse Practitioner spent with me, she asked me questions beyond the standard and I felt heard.
It was fantastic! I felt heard and understood and was given excellent up-to-date information.

Quote 1 of 4

Option 1 - Menopause Care Membership Program

Get comprehensive, clinician-led care through a flexible membership. Start with an expert assessment and stay connected to your care team with ongoing support, all through the TELUS Health MyCare app.

NEW

Menopause Care Program

First month

Following months

Plus applicable taxes. Cancel anytime. May be covered by your benefits.

What's included:

50 minute initial video assessment with a licensed nurse practitioner to establish your personalized care plan
Ongoing access to your nurse practitioner through chat⁶ - ask about symptoms, medication, or other medical questions as needed
Prescription renewals assessed via chat (no appointment booking required)¹
Flexible membership - your membership is month-to-month. Cancel anytime—no lock-in, no penalties.

Notes about our program

Getting the most from your care

Menopause care is personal, and finding the right approach takes time. We recommend a minimum of 3 months to allow your care team to assess your needs, adjust your treatment plan, and ensure you have the right support in place, including medication management where needed. Many members continue their care beyond this as part of their long-term health routine.

When to use chat

Option 2 - Individual services (pay per appointment)

Prefer to pay per appointment? You have the option to book one-off video appointments anytime if that better suits your needs. Book directly through the app under "Individual services".

PAY PER APPOINTMENT

Nurse Practitioner: Initial Assessment (50 min)

Work with a Nurse Practitioner to understand your unique menopause journey, assess your needs, and create a personalized treatment plan tailored to you.

PAY PER APPOINTMENT

Nurse Practitioner: Follow-Up (50 min)

Work with your Nurse Practitioner to review your treatment plan and make adjustments based on your progress and evolving needs.

PAY PER APPOINTMENT

Registered Dietitian: Menopause (50 min)

Access personalized, evidence-based nutrition strategies from a Menopause Society Certified dietitian, tailored to support your menopause journey and overall wellness.

Insurance & reimbursement

These services may be eligible for reimbursement depending on your health plan.

Smartphone showing MyCare app home screen

Start your menopause care program today

Download the app to get started

Patient statisfaction score²

4.9 /5

Frequently Asked Questions

Still have questions?

We have anwsers.

About the program

Your care team

Booking & appointments

Pricing & insurance

More resources

Older woman making a berry smoothie in her kitchen as part of a perimenopause and menopause nutrition routine.

From transition to transformation: Your perimenopause and menopause nutrition guide

Perimenopause and menopause aren't just biological transitions — they can be very difficult times for women who experience challenging symptoms.

Understanding your menopause journey: Why expert-led, personalized care matters

The importance of strength training for women

Explore all our pillars of care

Explore more ways to get support with TELUS Health MyCare

Weight management
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Mental health counsellors
Video chat with a counsellor and get the support you need.
More about counsellors
Clinical psychologists
Get a clinical diagnosis for mental health conditions or a treatment plan if needed.
More about psychologists
Registered dietitians
Improve your health and wellness with personalized nutrition guidance.
More about dietitians

MENOPAUSE CARE

Menopause care built for you

Download the app to get started

4.9

/5

Support through every step of your journey

Your first appointment

Ongoing support

Prescription management

Care that fits your life

Canada’s #1 most trusted online healthcare platform4

4.5★

4.9★

4.5★

4.9★

Menopause specialists you can count on

Jamie Schumacher (NP)

Marie Powell (NP)

Jamila Kanji (RD)

Menopause specialists you can count on

Jamie Schumacher (NP)

Marie Powell (NP)

Jamila Kanji (RD)

Patient testimonials5

"I’ve seen two different doctors and was told that treatment was not for me. After a year and a half of being terribly uncomfortable I finally feel like I have a solution that could work for me."

Quote 1 of 4

Option 1 - Menopause Care Membership Program

Menopause Care Program

What's included:

Notes about our program

Option 2 - Individual services (pay per appointment)

Nurse Practitioner: Initial Assessment (50 min)

Nurse Practitioner: Follow-Up (50 min)

Registered Dietitian: Menopause (50 min)

Start your menopause care program today

Download the app to get started

4.9

/5

Frequently Asked Questions

Still have questions?

We have anwsers.

More resources

From transition to transformation: Your perimenopause and menopause nutrition guide

Understanding your menopause journey: Why expert-led, personalized care matters

The importance of strength training for women

Explore all our pillars of care

Weight management

Mental health counsellors

Clinical psychologists

Registered dietitians

View terms and conditions

Canada’s #1 most trusted online healthcare platform⁴

Patient testimonials⁵