We have compiled the list of most frequently asked questions. If you do not find what you are looking for, please contact us below.
Support tools specific to PSHCP claims information
PSHCP provider information
TELUS Health and the PSHCP
TELUS Health is the Pharmacy Benefits Manager for the Public Service Health Care Plan (PSHCP). The PSHCP has implemented a pay-direct drug program for all PSHCP members and their eligible dependants. Pharmacies can now submit drug claims and some medical supply claims electronically on behalf of PSHCP plan members.
The support tools shown below are specific to PSHCP claims submission. For non-PSHCP claims submission, please refer to this page.
Information
To better assist PSHCP plan members, please take a minute to familiarize yourself with the Public Service Health Care Plan Website where you will find useful information about the PSHCP such as:
The following PSHCP benefit card samples have been provided to help you easily identify a PSHCP plan member:
Plastic version (PDF)
Paper version (PDF)
For reference purposes, here are some pharmacy fax blasts that were previously sent to you:
Bulletin #2: July 2014 (PDF)
Frequently asked questions
Medical supplies pseudo-DIN list
These PINs have been created to support the adjudication of medical supplies for PSHCP. This list does NOT include all PINs, and it does NOT mean that all these PINs are covered under the PSHCP.
Register to the PSHCP service
Start submitting drug claims and some medical supply claims electronically on behalf of PSHCP plan members.
Or call us at:
1 800 668-1608
Fax: 1 866 840-1466
Get technical support
Get in touch with a TELUS Health representative.
Or call us at:
1 800 668-1608
Fax: 1 866 840-1466