We have compiled the list of most frequently asked questions. If you do not find what you are looking for, please contact us below.
Ask the PSHCP member or their eligible dependant for their new PSHCP benefit card, issued by Canada Life, showing one of the plan/group numbers listed below.
PSHCP member’s birth month - Plan number
- January, February, March - 52111
- April, May, June - 52112
- July, August, September - 52113
- October, November, December - 52114
- Eligible surviving dependants (spouse or common-law spouse or eligible children) your plan number is 52115*
*Plan number 52115 is not to be used for eligible dependants of cardholders/members who are alive. Those eligible dependants will be under the policy number of the cardholder/plan member like any other group benefit plan.
Update their plan/group number in your system and ensure the certificate number and issue number match the patient profile.