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Did you know that the TELUS Health drug claims service is already used by 97% of pharmacies in Canada?

The TELUS Health drug claims service manages the payment of point-of-sale claim settlements. Use it to send and receive claim settlements and take advantage of numerous benefits:

  • Determination of product eligibility for most requests

  • Transaction conciliation

  • Instant access to our database for employees and their dependents

  • Instant confirmation of coverage

  • Automated payment of each transaction from the bank account of your choice

  • Complimentary access to our Pharmacy Support Centre where your questions and problems will be resolved

Our electronic claim settlement exchange service is offered to all pharmacies in Canada. We manage settlement claims on behalf of 15 Canadian insurers and payers and transmit more than 250 million drug claim settlements every year under our service offer.

 
FAQ on settlement claims

We have compiled the list of most frequently asked questions. If you do not find what you are looking for, please contact us below.






















Transforming care delivery through everyday innovation

We are committed to working with healthcare professionals across Canada by harnessing the power of technology to connect everyone in the circle of care.

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Talk to your representative or contact Sales Support.

Call us:

1 800 363-9398

Monday to Friday, 7:00 AM to 10:00 PM (EST)

Saturday and Sunday, 8:00 AM to 10:00 PM (EST)

Technical support

Call us at:

1-800-668-1608

TELUS Health Community portal

Access our FAQ section and training documents, or chat with other pharmacists.