Kroll™ Pharmacy Management Solution

Kroll™ helps pharmacists optimize operations and enhance customer experience. Improve your processes with features such as Rx filling (patient, drug, doctor, and SIG), adjudication, label printing, inventory, accounts receivable, extensive reporting, audit trails, a wide-ranging SQL database and more, all based on an intuitive Windows design.

Patient management

• Customize alerts for medication assessments and reviews, and set reminders for patient follow-ups
• Track and chart patient data such as immunizations, vitals statistic charting, patient counseling history and other professional services
• Group patients based on custom criteria for easy reporting, retain historical interactions between patients and the pharmacy, and more
• Scan and save documents in the patient’s record

Drug management

• Search for drugs by DIN, brand or generic name and UPC
• Consult detailed drug records in an up-to-date, built-in database including pictures and patient education monographs
• Manage on-hand drug inventory and ordering, including strengths, forms, pack sizes and minimum order values, and benefit from electronic ordering and receiving of inventory
• Generate in-depth reports to monitor quantities on-hand and to track receiving, handling and dispensing activities
• Configure permissions for ordering and handling based on employee or role
• Scan and save documents in the drug’s record

Prescription dispensing

• View patient, drug, and doctor information from a single colour-coded dispensing screen
• Consult on-screen alerts to help capture key data and to properly follow all steps in the dispensing workflow, which can help reduce prescription errors
• Provide patient counselling for each medication by leveraging the built-in drug database
• Create and manage custom drug mixtures with unique components, instructions, as well as expiration and billing information

Doctor’s information management

• Scan and save images of doctors’ signatures for future prescription validation
• Group doctors together by clinic, location or specialty for easy reporting
• Capture doctor-specific notes and topics
• Create multiple addresses per doctor
• View doctor modification history at a glance
• Scan and save documents in the doctor’s record

Pharmacy operations management

• Measure personnel workload and monitor dispensing progress by consulting the intuitive operations dashboard, which provides key performance data and alerts
• Leverage custom dispensing workflows that can help improve pharmacy personnel roles and assignments, with a view of freeing up pharmacists’ time for patient consultations
• Generate detailed reports regarding profitability, inventory management and other key operating details
• Manage patient medication pick-ups including bin management, complete with detailed reporting to support patient compliance and help minimize return to stock scenarios

Drug information system integrations

Kroll™ integrates and is compliant with provincial drug information systems. This allows pharmacists to leverage the provincial patient profiles and provider registries in order to have a comprehensive view of their patient’s drug and demographic information.