Help reduce front desk traffic

Enhance your wait room experience

Manage patient expectations, enrich your wait room experience and help reduce front desk traffic with digital displays in your clinic and online that communicate wait time and patient queue information.

Optimize your front desk

Display projected wait times online and in your clinic to help manage patient expectations, while reducing front desk interruptions and calls regarding wait times.

Automated wait time updates

By integrating directly with your EMR schedule, the digital display can estimate wait times based on the number of patients and doctors on staff at the time.

Patient return messaging

After check-in, patients may wait in the clinic or pursue nearby activities. As their turn approaches, they will receive a text to notify them that they should return to the clinic.

TELUS Health supports your clinic with our ever-expanding ecosystem of value-added EMR add-on services and tools. Enhance your wait room with services from our partners:

Wait room management EMR compatibilityKinlogix EMRMed Access EMRMedesync EMRPS Suite EMRWolf EMR
Mikata Health
Tap Medical

Webinars on-demand

Better patient engagement. Better care.

See a Cliniconex demo of services such as online appointment booking, appointment reminders, and clinic wait time and queue position displays.


Get more from your EMR

Online appointment booking

Enable patients to book and manage their appointments online, while reducing incoming call volumes.

Patient check-in kiosk

Have patients manage their own check-in, update information and complete forms. Hardware available.

TELUS Health presents Physician Pulse

Your source for digital healthcare insights and innovation.


Request a sales callback

Have any questions or ready to order?

Or call us at:

1 844 EMR-4YOU

Get technical support

Get in touch with a TELUS Health representative.

Or call us at:

1 844 EMR-4YOU

Additional links

Med Access Community Portal

Sign in from your EMR, and visit the Help section to access the Community Portal

Wolf Community Portal

Access FAQs, customer forums and training materials

Physician Pulse

Digital healthcare insights for physicians