Help reduce front desk traffic
Enhance your wait room experience
Manage patient expectations, enrich your wait room experience and help reduce front desk traffic with digital displays in your clinic and online that communicate wait time and patient queue information.
Optimize your front desk
Display projected wait times online and in your clinic to help manage patient expectations, while reducing front desk interruptions and calls regarding wait times.
Automated wait time updates
By integrating directly with your EMR schedule, the digital display can estimate wait times based on the number of patients and doctors on staff at the time.
Patient return messaging
After check-in, patients may wait in the clinic or pursue nearby activities. As their turn approaches, they will receive a text to notify them that they should return to the clinic.
TELUS Health supports your clinic with our ever-expanding ecosystem of value-added EMR add-on services and tools. Enhance your wait room with services from our partners:
| Wait room management EMR compatibility | Kinlogix EMR | Med Access EMR | Medesync EMR | PS Suite EMR | Wolf EMR |
| CHIME | — | — | — | — | |
| Cliniconex | — | — | |||
| Mikata Health | — | — | |||
| Tap Medical | — | — | — |
Webinars on-demand
Better patient engagement. Better care.
See a Cliniconex demo of services such as online appointment booking, appointment reminders, and clinic wait time and queue position displays.
Get more from your EMR
Online appointment booking
Enable patients to book and manage their appointments online, while reducing incoming call volumes.
Patient check-in kiosk
Have patients manage their own check-in, update information and complete forms. Hardware available.
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Additional links
Med Access Community Portal
Sign in from your EMR, and visit the Help section to access the Community Portal
Wolf Community Portal
Access FAQs, customer forums and training materials
Physician Pulse
Digital healthcare insights for physicians