Anyone can benefit from a Wellbeing Assessment. Regardless of how you currently feel, there is always something to gain or something new to learn about how to optimize your mental wellbeing. Whether you find yourself stressed and emotionally drained, or on top of things and focused, the personalized approach of the Wellbeing Assessment can help you find areas of improvement. 

A Wellbeing Assessment is a convenient and time efficient way to get an understanding of your current mental health and how you can feel even better, even if you have no need to work with a mental health professional.

The online questionnaire will cover general questions about your current stress levels, work-related challenges, how well you are sleeping, and your overall wellbeing. It will also ask questions about your past and present mental health and family mental health history. These questions will ensure a more efficient, productive and personalized conversation with a member of our team. The questionnaire takes approximately 10-15 minutes to complete.

All Wellbeing Assessment appointments are conducted virtually, giving you the opportunity to participate whenever and wherever works best in your schedule.

You will meet with a mental health clinician trained to screen for symptoms related to mental health and wellbeing concerns. Our clinicians work collaboratively with psychologists who oversee the quality assurance of the program and may make additional recommendations to support the most appropriate next steps for your individual results.

During your meeting, you will be asked questions about your personal and professional goals, life stressors and mental health history, as well as any coping strategies and support systems you currently have. Based on your conversation as well as the results of your questionnaire, the clinician will determine the next steps that make the most sense for you personally - these will be included as part of your results and action plan.

A Wellbeing Assessment allows you to receive personalized recommendations from a mental health professional for optimizing your mental wellbeing. You’ll receive a standalone report that’s created just for you, including the results of your assessment and an action plan for what you can do next. Depending on your unique lifestyle and situation, you may also receive literature, online resources, activity or service suggestions, or recommendations for doctor’s follow up or other consults.

The cost includes the short questionnaire, virtual meeting with a clinician and your report summarizing the assessment personalized action plan. Any recommended follow up services, including psychologist appointments may be covered under your employee benefits plan or paid individually.

The online assessment with the mental health professional consultation has been designed to be as time efficient, effective and personalized as possible, taking approximately 45 minutes in total to complete. The online questionnaire takes approximately 10-15 minutes, and the meeting with a clinician will take 30 minutes for a total of 45 minutes altogether.

Your Wellbeing Assessment may be directly sponsored by your employer. Please speak to your employer to confirm whether your Wellbeing Assessment is eligible for coverage.

You can still book a Wellbeing Assessment, even if it is not covered by your employer. A Wellbeing Assessment costs $250 plus tax.

As part of an employer-sponsored Preventive Health Assessment
If your employer covers the Wellbeing Assessment as part of your Preventive Health Assessment, our Wellbeing Concierge will contact you by phone and email to suggest some potential dates for your Wellbeing Assessment either just before or after your Preventive Health Assessment. You are welcome to reach out proactively to book your Wellbeing Assessment within 90 days before or after your Preventive Health Assessment using this short contact form. 

As part of an employer-sponsored Wellbeing Program
If your employer covers the Wellbeing Assessment as an employer-sponsored program, our Wellbeing Concierge will contact you by phone and email to suggest some potential dates for your appointment during your eligibility period. You are welcome to reach out proactively to book your Wellbeing Assessment during your eligibility period using this short contact form. 

Even if you are not currently a TELUS Health Care Centres client, or are not eligible for an employer-sponsored Wellbeing Assessment, you can still book a Wellbeing Assessment. After filling out this short contact form a member of our team will contact you to set up an appointment. 

Privacy is of the utmost importance to us. Consistent with our passion for providing you with the best care, to maintain your privacy, your Wellbeing Assessment will only be shared with your TELUS Preventive Health Assessment (PHA) physician, if you are accessing the service as part of your PHA package. We recommend you also share it with your family doctor.  It will be stored as part of your Mental Health Record on our Electronic Medical Record where it will only be accessed by other team members if you pursue additional mental health support from our clinical team. We will not provide a copy to anyone else without your express consent. 

We may provide your employer with de-identified, aggregate reports of participant experience to describe the value of this benefit, but your personal assessment and report will not be shared with your employer. 

For more information on privacy, please view our Privacy Commitment to TELUS Health Care Centres Customers.

TELUS Health Care Centres is proud to offer various kinds of mental health support, including:

• Executive coaching programs, designed to help you accelerate your professional performance to achieve your goals

• Psychology and counseling services at TELUS Health Care Centres