Need urgent or emergency care?
Crisis text line: 741‑741
Suicide Prevention Lifeline: 1‑833‑456‑4566
Need urgent or emergency care? Crisis text line: 741‑741 Suicide Prevention Lifeline: 1‑833‑456‑4566 Emergencies: 911
Personalized peace of mind.
Your mental health needs are as individual as you are. Discover an integrated, holistic approach that matches your personal needs with the right plan – for a healthier, happier you.
We’re always here to listen.
We’re here to help you get the support you’re looking for. We offer an integrated, holistic approach to mental health that matches your personal needs with the right specialists and best services all under one roof. We’re ready to hear your story and help you on your journey to wellness.
We offer a variety of services to address the mental health and wellness needs for people of all ages. If you’re not sure what you’re looking for, our mini wellness check-up provides you with a brief assessment of your overall mental health, which can help determine the best program for you.
Grief and loss
Neuropsych and psychological assessments
Personalized care from our team of specialists.
Our team offer a wealth of experience, skills, training, and techniques to support you on your journey. In addition to the services of our expert clinicians, we offer an integrated, holistic approach to mental and physical wellbeing, with access to best-in-class services, all under one roof. Our specialists are available for single private sessions to help you navigate any specific concerns you have about your mental health.
Our team includes:
Clinical exercise physiologists
Meet our team
Dr. Diane McIntosh, BSc Pharmacy, MD, FRCPC
Chief Neuroscience Officer, TELUS
Dr. McIntosh is Chief Neuroscience Officer at TELUS. She is dedicated to improving quality of care and the treatment options available for people diagnosed with a mental illness.
Dr. Mary Ross, R.Psych
Mental Health Director
Dr. Mary Ross is the Mental Health Director and a consulting psychologist at TELUS Health Care Centres. Dr. Ross specializes in complex trauma and PTSD.
Dave Bailey, RN, MA
Dave Bailey is a Registered Nurse with experience in addiction and mental health. Dave manages the operations of TELUS Health Care Centres in BC and Alberta.
Why people trust our team.
We treat mental health with the same importance as physical health. As part of the TELUS Health family, we pride ourselves on delivering the best possible care. Here are just some of the ways we’re improving the patient journey.
A team of specialists under one roof
When you join a program, you don’t just get one doctor—you get access to a team of psychologists, counsellors, social workers, clinical exercise physiologists and other top specialists without having to leave the care centre.
Fast access to personalized care
Why wait longer than you have to? We provide fast access to programs that often take months to join, so you can get the personalized care you deserve.
Our specialists actively leverage the latest research into our services. With advanced facilities and new evidence-based treatments, we provide a collaborative team approach to address mental health concerns.
Our proven 3-step process
1: Initial assessment
We start with a video chat, phone call or email consultation to get to know you better. Whatever your preference, our approachable team is standing by to help.
2: Personalized care
We find the right specialist or service and create a custom plan for you. We’ll help you navigate the process and answer any questions you may have.
3: Timely treatment
Consistent care is key. From regular follow-up appointments to group sessions and drop-in classes, we offer the tools to help you stay mentally strong.