Priority communication for first responders


In a critical situation, the speed and accuracy of communication can make all the difference. Get the best tools to keep your community safe and provide instant response during a crisis or disruption.

Key benefits

  • Fast and responsive group communication

  • Broadband connectivity

  • Priority access, always, over our existing commercial users

  • Integration between different technologies and platforms

  • Ability to bundle solutions

How TELUS supports first responders

Network excellence

Get priority access to the largest and fastest broadband mobile network in Canada

Public safety expertise

Keep your community safe with tools developed by our partners at Public Safety Canada and leading North American providers

Security and reliability

Connect teams effectively through a reliable and secure network

Solutions to deliver an effective response

Priority for first responders

Public Safety Priority Service (PSPS)

Through our powerful, secure mobile network, PSPS is transforming emergency responders communications, providing:

  • Prioritized access over commercial and consumer mobile traffic

  • Access to data-rich applications, photos, videos and reports on smartphones and tablets

  • Interaction with applications such as live GPS tracking, group messaging and alerts, all with end-to-end secure encryption

  • Optimized cooperation when combined with communication and monitoring apps (including push-to-talk, video and live maps)

Mission Critical Instant Communication

ESChat Push-to-Talk

Connect with your team at the push of a button. Enterprise Secure Chat Push-to-Talk (PTT) gives you instant communication on your smartphone, no matter where you are, or how many people you need to reach. PTT offers:

  • Effective communication among groups through private, ad-hoc and broadcast calling and messaging, real-time location reporting and breadcrumb location tracking

  • The ability to inform or update all your stakeholders in an instant

  • Extensive support to a broad range of devices and platforms (Android, iOS, PC) and the ability to integrate with existing Land Mobile Radio setups.

  • End-to-end encryption for all users on the network when using PTT

Crisis Management

BlackBerry AtHoc

Quickly communicate a consistent message across multiple channels and delivery devices (customizable messaging per device), all integrated using the IP network. BlackBerry AtHoc provides:

  • End-to-end management of a group (keeping track of every individual and task)

  • Real-time visibility into the safety of personnel (including emergency mass notification, collaboration across organizations, and situational awareness)

Mass Messaging


Discover the advantage of mass messaging with Komutel. Today’s mass messaging solutions are simple and powerful, and let companies reach their target audience with personalized custom messages, allowing them to:

  • Easily send important messages or alerts to large numbers of people

  • Send messages through a number of various channels, including SMS, MMS, voice calls, faxes and emails

Looking to support your organization?