Cloud Phone Systems

TELUS Cloud Collaboration


Give your employees more — and better — ways to connect, collaborate, and be productive, with the latest Cisco applications and services. Choose a flexible package based on your business needs, and avoid the cost and complexity of running your own on-site system.

Key Features

  • As a Cisco Gold partner, get TELUS support 24/7 from fully trained Cisco agents.

  • Protect your business with a world-class end-to-end solution, designed around an advanced foundation of security, privacy and reliability.

  • Share desktops and collaborate in real time, quickly and conveniently.


Five steps to true unified communications (UC)

Discover how a phased approach can move your company to true collaboration and communications while protecting your existing investment.

Limited time offer

New or existing Mobility customers signing up for TELUS Cloud Collaboration can receive up to a $2,000 credit, depending on the number of licenses activated.



1 device

  • Desktop softphone


1 device

  • Desktop softphone

  • Video conferencing


10 devices

  • Desktop softphone

  • Video conferencing

Feature descriptions

Number of devices

Connect your device(s) of choice: desk phone, tablet, smartphone, etc. The advanced package lets you connect up to 10 devices.

Video conferencing

Talk face-to-face from anywhere (from your computer or most devices)

Desktop softphone

Get Unified Collaboration features on your PC through a desktop Softphone, which comes with an intuitive interface, integrated directories, and more.

All plans include:

Improved business resiliency

Gain application and network redundancy with your services in two geographically-resilient data centres. Your TELUS Cloud Collaboration solution is automatically backed up in our state-of-the art Canadian Super Data Centres.

Instant message & presence

See who is online, the device they’re using, and their status at any time. Connect instantly with colleagues and improve collaboration — especially between employees who are far apart.

Service & 24/7 support

Our VITILcare Cloud Service provides you with support and maintenance services that facilitate improved fulfillment, self-care, and quality assurance. Get support for your TELUS Cloud Collaboration solution any time you need it, remotely or onsite.

Rapid deployment & self-care

Add/delete users and deploy new applications, messaging, and other features instantly across your organization. Plus, allows users to manage their own passwords, forward calls, and add additional devices, reducing burden on your IT department.

Desktop and mobile app access

Use the TELUS Cloud Collaboration app for voice and video on any computer, Android, or Apple device, and access your TELUS Cloud Collaboration capabilities from nearly anywhere.

Call control & integrated messaging

Easily switch calls between mobile and office phones, and conference in more people. Plus, access one message box for voicemail, email, and text messaging from your computer, mobile phone, or office phone.

Features & Benefits

Protect business continuity

Two geo-resilient data centres support your solution and ensure application and network resiliency for your peace of mind. Voice routers, configured by TELUS at each of your business sites, will redirect calls should your Internet connection ever go down, assuring you of business continuity despite unforeseen circumstances.

Update technology

Using the cloud reduces risk and simplifies management, allowing you to ramp up fast while deploying across multiple users and sites, and your solution is always current.

Boost productivity

With Presence and Instant Connect, WebEx Meeting Centre, audio and video conferencing services included, your employees can be more productive and work together wherever they are, with no need to travel. With VITILcare Cloud support and maintenance services included, managing all your communications is simple and your IT resources are free to focus on your core business.

Manage costs

Choosing TELUS Cloud Collaboration means lower upfront costs and a predictable monthly fee per user for your subscription, simplifying accounting and freeing your capital to invest in your business.

Inside Cloud Collaboration: Find out how TELUS Cloud Collaboration can help your business be more efficient.

Make hybrid work, work for you

Give your teams the flexibility to connect, collaborate and be productive wherever they may be.

Need a hand?

Have a question or ready to order? We aim to respond within two business days.

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