Elements Xperience is an on-demand, cloud-based solution that includes everything you need to help you understand what your customers are looking for, monitor what they are saying about you and make it easier for them to do business with your organization. It provides the applications, strategies and technologies you need to offer exceptional customer experiences, while simultaneously reducing operational costs.
Superior multi-channel customer experiences allowing customers to quickly and easily achieve their goals.
Makes it easy for online customers to find what they want with an interactive, intuitive and engaging, design to create a positive impression.
Monitor social networking sites, blogs and online communities and provides you with valuable information you can use to promote your brand, engage in dialogue, address customer concerns and drive business.
Features & Benefits
Customer self-service and self-help
Empower your customers to be more self-sufficient.
Live agent chat
Provide instant real-time assistance to your customer.
Capture, track, assign and manage customer service requests.
Share information with your customers and provide seamless cross-channel integration.
Handle emails efficiently and effectively.
Surveying, reporting and analysis
Discover how well you are responding to customer feedback and concerns.
Need a hand ?
Have a question or ready to order? We aim to respond within two business days.
Want exclusive offers from TELUS?
Receive business insights, exclusive offers and the latest deals when you sign up for emails with TELUS.
All communications will be coming from TELUS Business (Marketing Preferences, 30th Floor, 25 York Street, Toronto ON M5J 2V5, telus.com). You can unsubscribe at any time.