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TELUS Business

Simple small business internet: Workplace as a Service Basic

Tech Trends · Apr 15, 2020

If you’re a small business owner, you already know how important it is to create a connected workplace—for both your customers and your employees. Being connected through up-to-date technology is just as important as the connections you build that keep your business growing. In fact, 69% of businesses that have embraced digital transformation say they are deepening relationships with customers1

Millennials have led the charge, expecting their workplace to have digital tools that allow for instant connection and team collaboration2. And, rightfully so. A workplace that’s connected by technology creates a better customer and employee experience—and positively impacts revenue in the long run.These days, small business owners need a simple, seamless solution. They need to protect stored customer information (like email addresses, phone numbers, and even credit cards), provide a fast reliable internet connection to both their employees and their guests, and monitor network usage—all while managing a lean staff whose time is limited.

Businesses that don’t keep up digitally risk losing employee productivity, customers, and revenue. Falling behind with technology can even impact the way customers view your brand. If you’re the owner of a coffee shop, a retail store, a beauty salon, or even a car dealership, guests expect a fast, reliable WIFI connection as part of their experience. If you don’t have that? They might just walk down the street to the business that does.

Imagine you’re the owner of a coffee shop, that’s open daily from 7am to 7pm. You’re not always in-store, leaving your Manager in charge to oversee the employees. Your staff needs a reliable internet connection to run your POS system, and you need high speed WIFI for customers, with a separate login. You increasingly have regular customers who expect the connection to be fast and reliable enough to accomplish several hours of work from your shop.You want to be able to monitor your network performance while on-the-go to enhance employee productivity and understand application usage within your network. 

TELUS Workplace as a Service Basic was created with all of this in mind. Small business owners have a lot on their plate; it’s a simple solution with the power to transform your business.

TELUS Workplace as a Service Basic 

Small businesses have a growing need for more bandwidth but often don’t have a lot of IT support, if any. TELUS Workplace as a Service Basic is built for the growing demands of a digitally-connected workplace, specifically for small businesses. 

It provides small businesses a simple-to-use integrated solution that is reliable and cost effective. Plus, dedicated 24/7 support when you need it.

What it includes:

Office Internet

Power your business with internet speeds you can count on, day in and day out. 

  • Fast speeds

  • Stability

  • Unlimited monthly data


Gain full visibility and control over your wireless network and enrich your customer experience.

  • Easy-to-access analytics and reporting

  • Separate network for guests and customers

  • Customizable sign-in splash page

Optional Add-ons to suit your unique small business needs:


Have peace of mind, with 24/7 protection of your network and devices.

  • Business-grade firewall

  • Continuous connectivity that decreases disruptions

  • Built-in cyber threat monitoring and protection

  • Network intrusion prevention

Unified Communications 

TELUS Business Connect VOIP phone solution, to connect your office to any of your devices from anywhere.

  • Easy to manage features

  • Unlimited calling

  • Integration with other services 

The Workplace as a Service Basic Dashboard 

From a single online portal, you can easily check, configure, and manage your network wherever you are.

Check your connectivity

Make sure your network is up and running any time.

Optimize your business

View network analytics and reports to better inform your operational decisions.

Protect your online assets

Access control and ensure your network is secure.

Provide access to multiple users

The intuitive interface allows any admin or user to easily make network changes.

Why choose TELUS Workplace as a Service Basic?

Enhance productivity

Fast connectivity (TELUS PureFibre) with symmetrical download/upload speeds to match, and access to cloud-based apps—all aimed at helping you do business anywhere.

Easily track network connectivity

Understand your network traffic, and guest wifi usage from an online portal, any time of day.

Keep your system secure 

A business-grade firewall protects against hackers. This allows you to proactively prevent cyber threats to your network, and keep customer information safe. 

Streamline your resources

You have access to dedicated support, with a 24/7 single point-of-contact phone number, and an easy to use self-serve portal.

Spend less

You get predictable consistent monthly billing, and pay a one-time fee for hardware equipment, maintenance, and support. With unlimited data usage, you never have to worry about overage fees.

Simple, seamless set-up

Installation is hassle-free, with a simple cloud-based configuration accessible from anywhere.

Businesses of all sizes need the right tools and technology to ensure they stay ahead. For small businesses it’s a vital part of adapting and will be a catalyst to help you continue growing. Connecting through cloud solutions, a fast reliable internet connection, gaining more network visibility, and making security a priority for your business are key.

TELUS Workplace as a Service Basic was designed specifically with small businesses in mind. Your unique needs and concerns require a hassle-free, simple solution that scales with you as you grow. With your technology needs met, you can focus on the most important aspects of your business.

Contact our Sales team to set up your free Workplace as a Service consultation and learn more about the TELUS small business plans available.

1. IDC Canada, Top Executive Study, 2017.

2. Human Resources Professionals Association, HR & Millennials: Insights Into Your New Human Capital.

Authored by:
Matt Wong