Scaling smart: 4 proactive strategies for multi-site management

Growth challenges · Jun 16, 2025

Navigating the complexities of managing a multi-site operation can be daunting, but with four proactive strategies, it can become a seamless, efficient process. Using the right tools and techniques, those good problems can help you not only maintain but elevate your operations as your business grows.

1. Connecting your sites on and off the road

Fleet monitoring for operational efficiency is a crucial strategy in multi-site coordination. Real-time telematics systems track vehicle performance and location, allowing for proactive maintenance and route optimization. This reduces breakdowns, minimizes downtime and improves overall fleet productivity and driver satisfaction. While giving you the breathing room to make sure that your vehicles are where they need to be and that operations run smoothly across all sites.

2. Advanced cybersecurity and managed IT for scalable infrastructure

AI-driven network monitoring and cloud-based solutions improve security and simplify IT management. As your business expands, so does the risk of cyber attacks. Although most growing Canadian businesses believe that they are at less risk than larger companies,

73% of them have experienced a cybersecurity incident.

Technologies such as

TELUS Fully Managed

and TELUS Coro automate routine tasks, protect data and allow for easy scalability as your business grows.

3. Engage customers, staff and patients with Business Optik TV

TELUS Business Optik TV

in waiting rooms and staff rooms can transform these spaces into engaging environments. Studies have shown that

93% of patients

who were provided with technology made wait times more tolerable. BTV displays dynamic content that can be customized or tailored to your specific industry and reduces perceived wait times.

4. Simplify the growth of your network with a reliable, robust provider

None of these other strategies can get off the ground without the reliability of a great network provider. Partnering with a trusted partner, like

TELUS Business

, can give you peace of mind and support the growth and maintenance of your internet and mobility. A strong provider ensures seamless integration, scalability and consistent performance, allowing you to focus on your core business operations while they handle the technical aspects.

Focus on what you do best with TELUS Business

By taking a proactive approach and using the right technologies and partnerships, your business can turn the challenges posed by uncertainty into opportunities for innovation and growth. Many of these solutions, particularly those involving technology upgrades and bundles, can be more easily implemented with the support of a trusted partner.

With

TELUS Business

, you’ll always feel ready to go no matter how big you grow. From mobility, internet and office phone solutions to the security of your team, data and assets, we provide comprehensive support with dedicated specialists, a robust network and the expertise to help your business scale.

TELUS understands the unique pressures facing Canadian businesses, and is committed to providing the support and solutions needed to thrive. We can help you get access to the next-gen tech and expert advice to help you focus on what you do best. Plus save on the latest tech and easily switch providers with a dedicated Customer Success Manager. Learn more at

telus.com/Grow

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