Future proofing new developments
Development process
While TELUS is committed to seamlessly integrating our building processes into development projects, the duration of each stage varies. Our typical timelines for commercial and residential network construction are outlined below. These timelines can vary depending on external factors such as municipal permitting or service relocation requirements.
Commercial timeline
Weeks 1-2

Intake and kick-off
The project kick-off involves obtaining key information, such as critical milestones, unit/bay count, contact information, site plans and preliminary electrical drawings. A high level cost quote is provided.
Weeks 1-2
Intake and kick-off
The project kick-off involves obtaining key information, such as critical milestones, unit/bay count, contact information, site plans and preliminary electrical drawings. A high level cost quote is provided.
Weeks 2-4

Project approval and preliminary designs
A cabling cost quote is provided. Signed approval is required before proceeding.
Weeks 2-4
Project approval and preliminary designs
A cabling cost quote is provided. Signed approval is required before proceeding.
Weeks 4-16

Final designs and permitting
Final design begins. Permit requests and final costs are submitted by TELUS. Once designs are approved, construction is scheduled.
Weeks 4-16
Final designs and permitting
Final design begins. Permit requests and final costs are submitted by TELUS. Once designs are approved, construction is scheduled.
Weeks 16-24

Construction
Construction takes place.
Weeks 16-24
Construction
Construction takes place.
Final outcome
Network build complete. TELUS begins customer marketing activities. Customers may order services. *We recommend construction completion at least 6 weeks before TELUS service is required.
Final outcome
Network build complete. TELUS begins customer marketing activities. Customers may order services. *We recommend construction completion at least 6 weeks before TELUS service is required.
Residential process timeline
Weeks 1-2

Intake and kick-off
The project kick-off involves obtaining key information, such as critical milestones, unit/bay count, contact information, site plans and preliminary electrical drawings.
Weeks 1-2
Intake and kick-off
The project kick-off involves obtaining key information, such as critical milestones, unit/bay count, contact information, site plans and preliminary electrical drawings.
Weeks 4-16

Design submission and permitting
Design proposals are created and submitted along with permit requests. Once designs are approved and permission is granted, construction can begin.
Weeks 4-16
Design submission and permitting
Design proposals are created and submitted along with permit requests. Once designs are approved and permission is granted, construction can begin.
Weeks 16-24

Construction
Construction takes place.
Weeks 16-24
Construction
Construction takes place.
Final outcome
Network build complete. TELUS begins customer marketing activities. Customers may order services. *We recommend construction completion at least 6 weeks before TELUS service is required.
Final outcome
Network build complete. TELUS begins customer marketing activities. Customers may order services. *We recommend construction completion at least 6 weeks before TELUS service is required.
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