Enterprise Solutions

Contact Centres

Advanced cloud contact centre software that enables organizations to provide exceptional customer experiences. Simple to deploy, and leveraging the latest capabilities including artificial intelligence, data analytics, and multi-channel support.

Solutions include: 

  • TELUS Business Connect Contact Centre (powered by NICE inContact)

  • TELUS iCE Anywhere

  • Webex Contact Centre

  • Five9


From people and process to technology, TELUS' consulting and advisory services are dedicated to enhancing all aspects of your contact centre processes. Our goal is to enable you to deliver exceptional customer experiences.


An all-in-one contact centre solution that gives you immediate access to quality support for your customers. We manage the full contact centre experience including staffing, recruiting, training, management and reporting.

Explore Plans and Services

Cloud Phone Systems

Migrate your phone system to the cloud for greater efficiency and improved collaboration.

Team Communications

Take teamwork to the next level.

Conferencing

Bring teams closer together, and connect better with your customers.

Traditional Phone Services

Enabling you to stay connected to your customers with cost effective solutions.

Need a hand ?

Have a question or ready to order? We aim to respond within two business days.

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Talk to a Sales Expert for Elements Client Solutions

Toll-free number

1-844-303-3227

8am - 9pm EST, Monday - Friday


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