X power3Using a face lock

Your device can be secured using a scan of your face with a back up lock method in case the face scan does not work. No one will be able to get into your device without knowing the backup lock. If you forget your back up lock and face scan is not working, you will have to reset your device and you will lose any information that is not backed up.

Your device can be secured using a scan of your face with a back up lock method in case the face scan does not work. No one will be able to get into your device without knowing the backup lock. If you forget your back up lock and face scan is not working, you will have to reset your device and you will lose any information that is not backed up.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, drag down the Notification panel.
  1. 1 - From the Home screen, drag down the Notification panel.
  2. 2 - Tap the Settings icon.
  3. 3 - Tap General.
  4. 4 - Tap Lock screen & security.
  5. 5 - Tap Select screen lock.
  6. 6 - Tap or slide the Allow face recognition switch to ON.
  7. 7 - Tap NEXT.
  8. 8 - Select a backup screen lock to use with your fingerprint.
    • Note: For this tutorial, we're showing how to set up a PIN. You can select a different type of security, but steps may vary based on what you choose.
  9. 9 - Select your secure start-up preference.
  10. 10 - Tap NEXT.
  11. 11 - Enter your PIN.
    • Note: Your PIN must be at least 4 numbers long.
  12. 12 - Tap NEXT.
  13. 13 - Confirm your PIN.
  14. 14 - Tap OK.
  15. 15 - Select a notification preference.
    • Note: Tap Hide content to prevent the content of emails, texts and other notifications from appearing on the Lock screen. You'll be notified that you have a new message, but not shown what the message contains.
  16. 16 - Tap OK.
  17. 17 - Tap START.
  18. 18 - Position your face within the camera frame and follow the onscreen prompts until your face is successfully registered.
  19. 19 - Tap OK.
  20. 20 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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