GO FLIPPerforming a Factory Reset

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings menu, navigate to Device.
  1. 1 - From the Settings menu, navigate to Device.
  2. 2 - Press the OK button.
  3. 3 - Navigate to Factory Reset.
  4. 4 - Press the OK button. Before proceeding, make sure to have all data on your phone saved elsewhere. A factory reset will erase all photos, videos, and information on your phone.
  5. 5 - Press the Reset button.
  6. 6 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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