KEYoneResetting app preferences

Follow along with this tutorial to learn how to reset all of your apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

Follow along with this tutorial to learn how to reset all of your apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, drag down the Notification panel.
If you're having device performance issues, resetting your app preferences may help.
  1. 1 - From the Home screen, drag down the Notification panel.
  2. 2 - Tap the Settings icon.
  3. 3 - Scroll to System.
  4. 4 - Tap System.
  5. 5 - Tap Reset options.
  6. 6 - Tap Reset app references.
    • Remarque : Resetting your app preferences will reset all customized settings on your phone. Personal information will not be deleted.
  7. 7 - Tap RESET APPS.
  8. 8 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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