iPhone 6 PlusScheduling an Apple Support call

Learn how to get support for your device. Depending on your device and what is wrong with it, you may be able to schedule a call or chat from your device.

Learn how to get support for your device. Depending on your device and what is wrong with it, you may be able to schedule a call or chat from your device.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, swipe to Apple Support.
  1. 1 - From the Home screen, swipe to Apple Support.
    • Remarque : You may need to install Apple Support from the App Store.
  2. 2 - Tap Apple Support.
  3. 3 - Tap Get Support.
  4. 4 - Select which device you need support for.
  5. 5 - Select a troubleshooting topic.
  6. 6 - Select a troubleshooting issue.
  7. 7 - Tap Schedule a Call.
  8. 8 - Select your preferred call date.
  9. 9 - Select your preferred call time.
  10. 10 - Tap Schedule a Call.
  11. 11 - Tap Done.
    • Remarque : From this screen, you can add your scheduled call to your one of your calendars.
  12. 12 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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