iPhone 5SForce restarting iPhone

Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.

Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - To restart iPhone, simultaneously press and hold the Top button and the Home button until the Apple logo appears.
If you’re having problems with your device (e.g., an app is frozen, the screen isn’t responding, etc.), the first step in troubleshooting is to turn your phone off and on again (also known as a soft reset).
  1. 1 - To restart iPhone, simultaneously press and hold the Top button and the Home button until the Apple logo appears.
    • Note: You should only use this feature when iPhone isn't working correctly.
  2. 2 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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