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TELUS Health Medical Alert Pendant

Go wherever life takes you — confidently

More adventures with 24/7 access to help by your side from the new small and discreet pendant. Less worry for loved ones.

$60
/mo.
$75
/mo.

Save $15/mo on a 1 year term

$35 activation fee applies

TELUS Health Medical Alert Pendant

Go wherever life takes you — confidently

More adventures with 24/7 access to help by your side from the new small and discreet pendant. Less worry for loved ones.

$60
/mo.
$75
/mo.

Save $15/mo on a 1 year term

$35 activation fee applies

TELUS Health Medical Alert Pendant

Go wherever life takes you — confidently

More adventures with 24/7 access to help by your side from the new small and discreet pendant. Less worry for loved ones.

$60
/mo.
$75
/mo.

Save $15/mo on a 1 year term

$35 activation fee applies


Take that walk in the park, we're at your side.

Live life on the go knowing TELUS Health Medical Alert Pendant provides assistance at the push of a button.

State-of-the-art fall detection feature

Advanced Canada-wide location tracking

Discreetly worn on a lanyard or belt clip

Peace of mind for you and your loved ones.

Feel safe knowing you’re always connected to help with the TELUS Health Medical Alert Pendant.

24/7 emergency support at the push of a button

Access to a trained Medical Alert operator

Caregiver app to stay connected

Safe and simple.

When help is available any time at the push of a button, you can keep doing the things you love with more peace of mind.

Up to 6 days of extended battery life

Call cancellation feature

Water-resistant device

Why choose TELUS Health Medical Alert over Lifeline

Comparative claimTELUS Health Medical Alert PendantLifeline On the Go
Largest Canadian-owned medical alert provider
Lightest mobile medical alert device
Longest battery life of any mobile medical alert device in Canada
Caregiver Mobile app
Operates on Canada’s Most Awarded Mobile Network
Loyalty discounts & rewards program
Clear, up front pricing on website
Fall detection feature
Advanced Canada-wide location tracking

How it works

Emergency alert received

When the emergency button is pressed, or the available fall detection feature detects a fall, help springs into action.

Medical Alert Operator calls you

You’ll get a call through your pendant’s two-way speaker asking if you need help.

Family or friends contacted

If you request help or are unable to respond, the Medical Alert operator will contact up to three family members or friends.

Emergency services contacted

If the situation requires, the Medical Alert operator will call and coordinate emergency services to your location.

How it works

Emergency alert received

When the emergency button is pressed, or the available fall detection feature detects a fall, help springs into action.

Medical Alert Operator calls you

You’ll get a call through your pendant’s two-way speaker asking if you need help.

Family or friends contacted

If you request help or are unable to respond, the Medical Alert operator will contact up to three family members or friends.

Emergency services contacted

If the situation requires, the Medical Alert operator will call and coordinate emergency services to your location.

TELUS Health Medical Alert blog

4 tips to help prevent falls & injuries in all seasons.

Prefer to stay closer to home?

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At home

Feel more secure at home knowing that you're connected to 24/7 help when you need it. Save $15/mo on a 1-year term.