Resetting app preferences

BlackBerry Motion on Android 8.1.0

Link successfully copied to clipboard
Copy link

Reset your device's apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

  1. Note: If you're having device performance issues, resetting your app preferences may help.

    There are no indicators associated with this step.
  2. Step 1/8

    From the Home screen, drag down the Notification panel.

    The indicator is towards the top.
  3. Step 2/8

    Tap the Settings icon.

    The indicator is towards the top.
  4. Step 3/8

    Scroll to System.

    The indicator is in the center.
  5. Step 4/8

    Tap System.

    The indicator is in the bottom left.
  6. Step 5/8

    Tap Reset options.

    The indicator is towards the left.
  7. Step 6/8

    Tap Reset app references.

    Note: Resetting your app preferences will reset all customized settings on your phone. Personal information will not be deleted.

    The indicator is towards the top.
  8. Step 7/8

    Tap RESET APPS.

    The indicator is in the center.
  9. Step 8/8
    Step 8 of 8:

    You've completed the steps!

    There are no indicators associated with this step.

Was this tutorial helpful?