Restarting Your Phone

Samsung Galaxy J3 on Android 7.1.1

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Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.

  1. Note: If you’re having problems with your device, turn your phone off and on again (known as a soft reset).

    There are no indicators associated with this step.
  2. Step 1/4

    From the Home screen, press and hold the Power button.

    The indicator is towards the right.
  3. Step 2/4

    Tap Restart.

    The indicator is in the center.
  4. Step 3/4

    Tap Restart again.

    The indicator is in the center.
  5. Step 4/4
    Step 4 of 4:

    You've completed the steps!

    There are no indicators associated with this step.

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