Performing a Factory Reset

Samsung Galaxy A5 (2017) on Android 6.0.1

Link successfully copied to clipboard
Copy link

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

  1. Step 1/10

    From the Home screen, drag down the Notification panel.

    The indicator is towards the top.
  2. Step 2/10

    Tap Settings.

    The indicator is in the top right.
  3. Step 3/10

    Scroll to General management.

    The indicator is towards the bottom.
  4. Step 4/10

    Tap General management.

    The indicator is towards the left.
  5. Step 5/10

    Tap Reset.

    The indicator is in the center.
  6. Step 6/10

    Tap Factory data reset. The battery must be charged above 30% before the reset can begin.

    The indicator is in the center.
  7. Step 7/10

    Scroll to RESET DEVICE.

    The indicator is towards the bottom.
  8. Step 8/10

    Tap RESET DEVICE.

    The indicator is towards the bottom.
  9. Step 9/10

    Tap DELETE ALL.

    The indicator is in the center.
  10. Step 10/10
    Step 10 of 10:

    You've completed the steps!

    There are no indicators associated with this step.

Was this tutorial helpful?