TELUS Webmail email storage

Go-to tips for maximizing your storage

This article covers how to track and manage your TELUS webmail storage.

How much storage space do I have?

TELUS offers 5GB of storage space for each mailbox.

Over the coming months, TELUS email will be powered by Google and your storage space will be increased to 15GB. To find out more, visit

How do I know how much space is available?

  1. Hover your mouse over your name located in the top right corner


What happens if I’m close to my limit?

If you’ve reached 90% of your limit, you will receive an email notification.

The next time you log in to, a notification will display. Once you are over your limit, your email will be returned to the sender, along with a notification that your mailbox is full.

: Make sure to regularly delete or archive your email to stay within your email storage limit.

How do I delete messages?

  1. Right-click on
    on the mail folders list

  2. Choose
    Empty trash

  3. If you deleted a message by error: a. Right-click on
    on the mail folders list b. Then choose
    Recover deleted items
    c. Select the item to recover and click on
    Recover to
    d. Choose the destination folder and select

How do I export messages I want to keep?

  1. Select

  2. Select
    Import / Export

  3. Select

  4. Choose the source folder(s) you want to export

  5. Select

This will export your data to a Tar-GZipped file type (compressed file) that can be expanded to another storage location.

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