Set up TELUS email on your computer using Outlook 2013

Access your telus.net email account through Outlook 2013

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Not your email client?

Select another email client
  1. From your
    desktop
    , select
    Start

  2. From the
    Start
    menu, select
    Microsoft Office Outlook
    2013

  3. From the
    top taskbar
    , select
    File

  4. From the
    left pane
    , select
    Info

  5. Select
    +Add Account

  6. The
    Add New Account
    window is displayed. Select
    Manually configure server settings or additional server types

  7. Select
    Next

  8. Select
    IMAP

  9. Select
    Next

  10. Type the following information:
    Your Name
    : The name that will be displayed to recipients of emails you send
    E-mail Address
    : Your telus.net email address
    Account Type
    : Select IMAP
    Incoming mail server
    : imap.telus.net
    Outgoing mail server (SMTP)
    : smtp.telus.net
    User Name
    : Your email account username *
    Password
    : Your email account password
    Note
    : If you’ve forgotten your telus.net email password, call us at 1-888-811-2323. Our agents will help you reset your password.

  11. Check the
    Remember password
    check box

  12. Select
    More Settings

  13. Under the
    Outgoing server
    tab, make sure the
    My outgoing server (SMTP) requires authentication
    box is checked

  14. Select
    Advanced

  15. Set the
    Incoming mail server (IMAP)
    to 993

  16. On the
    Use the following type of encrypted connection
    : option choose
    NONE

  17. Change the
    Outgoing mail server (SMTP)
    : to 465

  18. Select
    OK

  19. Select
    Next

  20. Select
    Finish

Your telus.net email account is set up for use with Microsoft Office Outlook 2013.

Get a telus.net email

As a TELUS High Speed Internet customer, you receive one default telus.net email generated by us. You can also create your own free personalized telus.net email account. Learn more about
TELUS Webmail
.

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