Set up TELUS email on your computer using Outlook 2016

Access your telus.net email account through Outlook 2016

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Not your email client?

Select another email client
  1. Open
    Outlook 2016

  2. If you have not previously setup an account in Outlook:

    1. You will see a welcome message, click
      Next

    2. On the next screen select
      Yes
      , and click
      Next

  3. If you have previously setup another account in Outlook

    1. Click
      File
      , found at the top left of the screen

    2. From the left pane, select
      Info

    3. Select
      +Add Account

  4. Select
    Manual setup
    or
    additional server types

  5. Fill out the following information:

    • Your Name
      : This is what others will see when you email them

    • Email Address
      : Your TELUS email address

    • Account Type
      : IMAP

    • Incoming Mail Server
      : imap.telus.net

    • Outgoing Mail Sever
      : smtp.telus.net

    • User Name
      : Your email account username (usually your email address)

    • Password
      : Your TELUS email password

  6. Check the
    Remember password
    check box

  7. Click
    More Settings…

  8. Under the
    Outgoing Server tab

    1. Check the box next to
      My outgoing server (SMTP) requires authentication

    2. Select
      Log on Using

      1. User Name
        : Your email account username (usually your email address)

      2. Password
        : Your TELUS email password

      3. Check the
        Remember password
        check box

      4. Check the
        Require Secure Password Authentication (SPA)
        check box

  9. Under the
    Adv
    anced tab

    1. Incoming server (IMAP)
      : 993

    2. Use the following type of encrypted connection
      : SSL/TLS

    3. Outgoing server (SMTP)
      : 465

    4. Use the following type of encrypted connection
      : SSL/TLS

  1. Click
    Ok

  2. Click
    Next
    if required

  3. Outlook will run its checks and attempt to login to the email server

  4. If you receive an error message, ensure your TELUS password is correct by logging in to
    TELUS Webmail

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