TELUS Mobility rate plans and eligibility

Determine your eligibility for Peace of Mind plans, Simple Share plans and the TELUS Family Discount

Overview of rate plan types


These are the types of rate plans used by the majority of TELUS postpaid Mobility customers on personal accounts.

To confirm what plan you have, you can log in to your TELUS Mobility account in My TELUS:

If using the mobile app:

Go to the Plans/Travel section

If using My TELUS online with a computer or mobile device:

Select the Mobility Plans & Devices tab. If there are more than one device subscribers on the account, you will be prompted to select the subscriber you want to view

Peace of Mind plans


With endless data you can surf, stream and share as much as you want. Get Peace of Mind by never having to worry about data overage charges.

TELUS offers a standalone Peace of Mind plan option as well as a suite of Peace of Mind Connect plans, which allows you to connect additional devices like tablets, smart watches and TELUS Drive+ to your endless data plan.

Learn more about our Peace of Mind plans.

Notes:

  • Peace of Mind plans are eligible for the TELUS Family Discount
  • The data in Peace of Mind plans is not shareable
  • Only the device user(s) on the account with a Peace of Mind plan will receive the benefit of endless data
  • These plans are currently available for new subscriber activations and device upgrades with Easy Payment

Simple Share


Our Simple Share plans make choosing a plan easy. With unlimited nationwide talk and text on all of our plans, just pick your data and you’re done.

Each device user on a Simple Share plan has shareable data included that is automatically shared with all the users on the account who have a shareable data plan. This includes any user with a Simple Share, Your Choice or Shareplus plan.

Notes:

  • Simple Share plans are eligible for the TELUS Family Discount
  • If you do not wish to share all of your data, you can set data limits for each user using Data Manager in the My TELUS Mobile app or online
  • To learn more about Data Manager, visit our support articles for the My TELUS app and My TELUS online
  • If you travel outside Canada, you can use your Simple Share plan in the US and over 150 international destinations with Easy Roam
  • These plans are currently available for new subscriber activations and device upgrades with Easy Payment

Canada-US


Whether in Canada or the US:
Get unlimited talk and text to US and Canadian phone numbers. Use the data included in your rate plan, or access the shareable data on your account if you’re sharing data.

Notes:

  • This plan option is available for Peace of Mind, Peace of Mind Connect and Simple Share plans
  • Only the user(s) on the account with the Canada-US plan gets the benefits of this plan
  • You are required to stay on this rate plan for the duration of your term, otherwise a $100 fee will apply

For more information on Canada-US plans, view our support article.

Your Choice and Shareplus


Shareable data plans let you choose a talk and text option for each smartphone device user and one shareable data amount for the entire account. So if you have a plan for yourself, you can have other smartphone and connected device plans share that data.

Notes:

  • Your Choice and Shareplus plans are not eligible for the TELUS Family Discount
  • If you travel outside Canada, you can use this plan in the US and over 150 international destinations with Easy Roam
  • These plans have been discontinued and are no longer available for new subscriber activations and device upgrades

Voice


Get unlimited local or unlimited nationwide talk and unlimited nationwide text with our voice plans. Ideal for customers who don’t use data.

These plans are currently available for new subscriber activations and device upgrades on select devices.

Voice plans are not eligible for the TELUS Family Discount.

Discontinued promotional non-shareable data plans


These plans have been offered in the past during seasonal promotional periods. They offer non-shareable data with talk and text for a single device user.

These plans are not eligible for the TELUS Family Discount.

Eligibility for Peace of Mind and Simple Share plans


If you’re on a 2-year term prior to July 3, 2019 with an outstanding device balance, you will not be eligible to change to a Simple Share or Peace of Mind plan until the end of your term, or if you pay off your remaining device balance early.

If you have a Your Choice or Shareplus plan, you will still be able to change your monthly data online. If you’d like to change the included talk and text in your plan, you will need to contact us by visiting a TELUS store or by phone.

If your 2-year contract on a Your Choice, Shareplus or promotional non-shareable plan has recently ended, you’re eligible to upgrade your device online with a Peace of Mind or Simple Share plan today.

Change your rate plan and monthly data


For information on how to change your rate plan and monthly data online, visit our support article.

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