Purchase an additional or replacement remote

Our latest version of the Optik TV remote, the Slimline 2 , is compatible with all TELUS Optik TV digital boxes and PVRs, and is programmable to function with most televisions and amplifiers.

The Slimline 2 remote is available for $30 (plus applicable taxes). There are four ways to purchase a new Slimline 2 remote.

Order online

Order a new Optik TV Slimline 2 remote online. Delivery takes place within 3 business days.

Visit a TELUS store*

Remote replacements are available at stores indicated as a "TELUS Store" on our store locator. Our in-store experts can help you purchase a new Optik TV Slimline 2 remote. Limited quantities available in-store.

Live Chat

Instant message with a TELUS support representative. The charges for a new Optik TV Slimline 2 remote can be added to your monthly bill as a one-time charge. Your account number will be required, which can be obtained from your My TELUS.

Phone Support

Our TELUS representatives are happy to assist with purchasing a new remote at 1-888-811-2323.

Is your new Optik TV remote not functioning as it should? Visit Troubleshoot your remote control for Optik TV for more information.

If you are still experiencing problems, visit a TELUS store* with your remote and account number, or contact us to order a replacement. Shipping charges may apply.

*Only TELUS stores (named "TELUS Store" on store locator) are able to help you replace your remote or purchase a new one.