Pik TV service programming and rate updates

Learn about updates to your Pik TV service programming and rates

This article contains updates related to your Pik TV programming and changes to your Pik TV service rates.

Update for Pik TV Mediabox


Posted July 16, 2020

New app for Pik TV Mediabox

Beginning July 16, 2020, all Pik TV media boxes will get an automatic update revealing improved navigation with a new side panel menu to easily move between content sections, and a new look and feel with less clicks to browse and watch the content you want. Learn more in our updated video here.

Pik TV programming update


Posted June 01, 2020

Video on Demand bill processing error

Due to a system error, customers on Pik TV may not have been properly charged for Video On Demand rentals on their Pik TV account. We have fixed the issue and any new rentals after April 1, 2020 will appear as ‘Video on demand adj.’ on the bill.

Posted April 30, 2020

Streamer TV name update

Beginning April 30, 2020, the name of ‘Streamer TV’ has been updated to ‘Pik Max’. Starting after May 7, 2020, you will see ‘Pik Max’ on your TELUS home services bill. Your channel selections, price and any applicable offers are unaffected. To learn more, visit Pik TV packages.


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