Enable TELUS Internet and Optik TV with Easy connect

Instructions on activating TELUS services after your home is Easy connect-enabled

Enable your TELUS Internet


  1. Locate your white TELUS box (with a TELUS purple sticker)
  2. Open door and turn off the power bar switch. Wait 10 seconds and turn the power bar switch back on. Wait 60 seconds to ensure connection
  3. To find your wireless user name and password, locate the modem in the white TELUS box. Open the lid and find your wireless user name and password
  4. Using the wireless username and password, log in to your network. Access any website and start browsing

Enable your Optik TV


TELUS will ship your wireless TV box to your home. When you receive your TV box please follow these steps to activate your TV services:

  1. Locate your white TELUS box (with a TELUS purple sticker)
  2. Open door and turn off the power bar switch. Wait 10 seconds and turn the power bar switch back on. Wait 60 seconds to
    ensure connection
  3. Plug the HDMI cable from your wireless TV box into any HDMI input on your TV
  4. Turn the TV on and check if you’re on the right input (i.e., HDMI1, HDMI2). You should see a TELUS screen
  5. Go to the white TELUS box (from step 1), and push the WPS button to sync your wireless TV box
  6. Follow the instructions on the TV screen or visit telus.com/SelfInstall to complete your setup

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