Contest to win 12-month SmartHome Security Secure packages and an opportunity to donate

Contest rules to win one of two 12-month SmartHome Security Secure packages and an opportunity to donate $2,000 to the TELUS Friendly Future Foundation

How to enter

No purchase necessary. To enter:

  1. Entrants must be existing TELUS Home Services customers and have accumulated TELUS Rewards points, and
  2. Entrants must not be an existing TELUS SmartHome Security customer or at the time of contest closure
  3. Entrants must submit a Rewards catalogue order using their TELUS Rewards points at between 3:00pm EST on April 6, 2020 to 6:00pm EST on June 30, 2020

Entrants will receive 1 entry per order. In the event of a dispute, the person who is the primary account subscriber - home solutions’ account owner - will be deemed to be the entrant. TELUS does not accept entries by any other means. This contest is intended for TELUS Home Services customers only and will be interpreted according to Canadian law.

The prize

There will be 2 prizes of a TELUS SmartHome Security Secure Package and an opportunity to win 1 of 2 charity donations. Winners will receive the following prize:

TELUS service prize
One of two 12-month TELUS SmartHome Security and Automation Secure Package (approximate value $800. Includes all equipment, installation and applicable taxes)

TELUS will apply a credit to the winner’s TELUS Smarthome Security invoice each month to cover the regular price of the Secure plan for a period of 12 months. Winner will be responsible for any additional charges incurred during the initial 12-month term, including charges for additional equipment, services, overage charges or any other charges incurred.

After the 12 months subscription period has ended, winner has the option to continue with the TELUS SmartHome Security services on a monthly payment basis or cancel the service free of charge before the thirteenth month begins.

Charity donation

One of two $2,000 TELUS charity donation.

Secondary draw to take place on or about July 10, 2020 to determine the winners of the charity donation prize

Entrants will automatically be entered into a secondary draw for $2,000 charitable donation from TELUS, where 2 winning entrants will have the opportunity to donate to the TELUS Friendly Future Foundation. Tax receipt not provided. Winnings cannot be used for any other purpose.

TELUS service prize includes equipment (Secure Package), installation and activation. Prize must be accepted as awarded, is not transferable and cannot be exchanged with TELUS for cash. If the winner is unable to accept the prize for any reason, it will be forfeited and no substitute prize will be provided. No telephone contact or correspondence will be entered into except with the winning entrant. TELUS reserves the right to substitute the prize which is, in their sole opinion, a prize of equivalent value and/or to terminate or withdraw this contest at any time. The chances of winning are dependent upon the total number of eligible entries received.


To be eligible, entrants must be existing Home Services customers who have accumulated TELUS Reward dollars and who have submitted an entry during the contest period. This contest is open to all residents of British Columbia and Alberta who have reached the age of majority according to the laws of the province where they reside, and are participating in TELUS Rewards Program. This contest does not exclude employees of TELUS Corporation, its affiliated companies or subsidiaries (collectively “TELUS”), its advertising and promotional agencies and members of their respective immediate households and any person domiciled with any of the above.

The draw

A random draw for all prizes will be executed by a TELUS representative on or about July 10, 2020 (after 12:00pm EST). The selected entrants will be notified by email within 4 business days of the draw by one of TELUS’s fulfillment partners. If the selected entrants cannot be reached within 5 business days, or if the selected entrants do not meet all of the contest rules, another entrant will be selected from the remaining eligible entries. To win the TELUS Service prize, the selected entrants must correctly answer, unaided, a time-limited mathematical skill-testing question to be administered by email.

The winning entrants of the prize must sign a standard release form confirming compliance with the contest rules and releasing TELUS and its directors, officers, partnership interest holders, representatives, advertising and promotional agencies from any and all liability arising out of, pursuant to or as a result of the carrying out of the contest including liability arising from the acceptance of and usage of the prizes as awarded. Failure to comply with the contest rules or to sign and return the release form within 5 days of receipt will result in disqualification and another entry will be drawn.


All entries become the property of TELUS. TELUS assumes no responsibility for lost, stolen, delayed, damaged or misdirected entries or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any email or entry to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to an entrant's or any other person's computer related to or resulting from this contest.

TELUS reserves the right, at its sole discretion, to change, cancel or suspend this contest should a virus, bug or other cause beyond the reasonable control of TELUS and its advertising and promotional agencies, corrupt the security or proper administration of the contest or for any other reason. Entries are subject to verification and will be declared invalid if they are illegible, mechanically reproduced, mutilated, forged, falsified, altered or tampered with or unlawful in any way. Entries submitted by unauthorised means or by spamming will be disqualified. In the event that it has been determined that an entry has been made in an manner not sanctioned by these rules and/or an entrant has submitted more than the number of entries permitted by these rules, the entrant and all of their entries will be disqualified. Entrants agree to abide by the contest rules and the decisions of the contest judges, which are final. This contest is subject to all applicable laws and regulations.


By entering and participating in the contest, entrants acknowledge that they are providing their personal information to TELUS through one of TELUS’ fulfillment partners. By entering the contest, entrants consent to the use of their names, city of residence, photograph, voice and/or image for publicity purposes in all media used by TELUS, without payment or compensation. Entrants agree to TELUS’ use of the entrants’ personal information that may include contacting you regarding limited time offers, promotional offers and/or surveys. Full details are as described in TELUS’ privacy policy located at


Entrants that are customers of TELUS at the time of entry and/or at the time of prize award must have their TELUS accounts in good standing (with a current account balance that is no more than 30 days past due) in order to be eligible to win the prize.

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