What is Dark Web Monitoring?

Learn how TELUS Online Security Basic monitors the dark web

What is Dark Web Monitoring?


TELUS Online Security Basic customers are entitled to Dark Web Monitoring for 1 person. It continuously monitors hard to find anonymous websites and forums (“the dark web”) for use of your personal information, including email and passwords, and sends you alerts to notify you of steps to take to protect your information.

What do I do if I receive an alert?


After you have finish inputting your personal information (such as your bank account or credit card numbers), the Dark Web Monitoring product will scan, monitor and send you an email alert if your personal information has been detected on the dark web.

Alternatively, you can log into your My Norton account, and select the Dark Web Monitoring tile to read your alert and corrective actions.

For more details, read the article on Norton Dark Web Monitoring.

Pro-tip: Download the Lifelock for Norton 360 app in your smart phone.

How do I know that my personal information is safe?


Securing your personal data is our important to us. Our partner, Norton, maintains security programs to protect your information, adhering to strict requirements to protect your data. This includes industry-standard encryption, active monitoring and response to potential attacks, pro-active assessments to identify and remediate potential system vulnerabilities.

For more details visit the LifeLock Privacy Policy policy page and read about the information collected and what the information is being used for.


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