Install Norton Secure VPN on Android or iOS

Learn how to install Norton Secure VPN on your Android or iOS device

Read this article to install Norton Secure VPN on your Android or iOS device. If you have not added Norton Secure VPN to your account yet, learn how.

Option 1: Use your TELUS confirmation email

  1. On your Android or iOS device, open your download email from TELUS
  2. Select Download Now
  3. You will be redirected to the Google Play Store or iTunes
  4. Follow the instructions to download Norton Secure VPN
  5. You may be required to enter a partner code. Use TELUSNSO
  6. You may be required to enter the PIN contained in your download email

Option 2: Log in to your My TELUS account

  1. Using the device on which you want to install VPN, log in into your My TELUS account
  2. Navigate to the Online Security tab
  3. Select Download PIN
  4. Follow the on-screen instructions


  • Use the email PIN feature in your My TELUS account to send installation instructions to another device or share with a family member
  • When you first activate your Norton Secure VPN, you will be asked to create a My Norton account. This is not the same as your My TELUS username and password

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