Home phone service and rate updates
Learn about updates to your TELUS home phone service terms and rates
Posted February 1, 2021 - Plan & pay-per-minute rate changes
Home phone long distance world 60 rate increase
Starting with your April 2021 bill, the monthly rate for your World 60 long distance plan will be increased by $5. To review current service terms, visit telus.com/serviceterms.
Home phone rate increase
Starting with your April 2021 bill, the monthly rate for your Home Phone plan will increase by $1-2 depending on the rate plan you’re on. To review current service terms, visit telus.com/serviceterms.
Home phone long distance pay-per-minute rate increase
Starting on April 1, 2021, the long distance pay-per-minute rate will be increased by $0.02. To avoid pay-per-minute charges, please visit telus.com/ldplans to sign up for a long distance monthly rate plan that suits your needs. To review current service terms, visit telus.com/serviceterms. .
Posted July 16, 2019 - Home Phone in high-cost service areas rate update
The CRTC has approved an inflationary rate increase of 1.686% to be applied to Home Phone services in high-cost service areas. Effective August 1, 2019, your Home Phone rate will increase by up to $0.58 per month.
To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.
For questions about your TELUS Home Services, please contact us.
Posted July 16, 2019 - Home Phone rate update
Starting August 1, 2019, your TELUS Home Phone rate will increase by $2.
To review current service terms, visit telus.com/serviceterms.
For questions about your TELUS Home Services, please contact us.
Posted Aug 28, 2018 - Unregulated local telephone service terms
Starting September 27, 2018, for Alberta customers whose service is suspended or cancelled and who wish to resume their home phone service, the one-time re-connection fee is increasing from $35 to $45.
To review current service terms, visit telus.com/service terms
For questions about your TELUS Home Services, please contact us
Posted June 15, 2018 - Home Phone service rate update - correction
The CRTC has approved an inflationary rate increase of 2.28% to be applied to local home phone services in regulated communities. Effective August 1, 2018, not July 5, 2018 as previously advised, in those communities, home phone rates will increase by up to $0.77 per month.
To find out if your local home phone service is regulated, please enter your home phone number here.
To see an electronic copy of your TELUS Home Services bill, log in to My Account and select View bill details in the Home Services section.
For questions about your TELUS Home Services, please contact us.
Posted June 1, 2018 - Home Phone service rate update
The CRTC has approved an inflationary rate increase of 2.28% to be applied to local home phone services in regulated communities. Effective July 5, 2018, in those communities, home phone rates will increase by up to $0.77 per month.
To find out if your local home phone service is regulated, please enter your home phone number here.
To see an electronic copy of your TELUS Home Services bill, log in to My Account and select View bill details in the Home Services section.
For questions about your TELUS Home Services, please contact us.
Posted December 21, 2017 - Bundles Discount discontinued
As of January 21, 2018, the TELUS Bundle Discount will be discontinued. For more information, visit Bundle Discount Rate Changes.
Posted March 1, 2017 - Long distance rate decreases
TELUS values tenured and loyal customers and therefore has made changes for customers with older Long Distance plans to provide them with plans that improve value and savings. Also, beginning with the May bill, the Long Distance Administration Fee ($4.95) associated with these old plans will be removed.
Below are the changes to automatically reflect by May 2017 bill:
| Old Plan | Monthly Flat Rate | Old Plan Features | New Plan | Monthly Flat Rate | New Plan Features |
|---|---|---|---|---|---|
| Your Way at 5 | $23.95 | Canada (excluding NWTel): 1000 minutes included, Additional minutes: 10¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day Canada & US (excluding NWTel): 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day International Outbound Rates | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 1 Cent North America (No internet) | $24.95 | Canada & US* (except NWTel): 2500 minutes Additional Minutes: Canada/US - 10¢/minute NWTel - 14¢/minute International Outbound Rates. *US area codes: 218 (Northern Minnesota) & 712 (Western Iowa) - 20¢/minute. For more information see US Regulated Calling Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
| Canada at 5 | $23.95 | Canada (excluding NWTel): 1000 minutes included; Additional minutes: 10¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day Canada (excluding NWTel): 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day US (including Hawaii & Alaska): First 60 minutes:15¢/minute; Additional Minutes: 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 200 | $16.00 | Canada and US (excluding NWTel): 200 minutes Additional Minutes: >Canada & US (excludes NWTel) - 8¢/minute >NWTel - 20¢/minute International Outbound Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
| Your Way 100 | $9 | Canada and US (excluding NWTel): 100 min Additional Minutes: >Canada & US (excludes NWTel) - 9¢/minute >NWTel - 20¢/minute International Outbound Rates. | 300 minutes US and Canada Long Distance | $6 | Canada (including NWTel) & US* (including Alaska & Hawaii): 300 min, additional min: 5¢/minute International Outbound Rates for all rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 400 | $27 | Canada and US (excluding NWTel): 400 minutesAdditional Minutes:>Canada & US (excludes NWTel) - 7¢/minute>NWTel - 20¢/minuteInternational Outbound Rates. | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited60 international destinations: UnlimitedInternational Outbound Rates.* US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| LD for North America | $22.00 | Canada & US (including NWTel): 250 minutes included on evenings and weekends § Evenings - Monday to Thursday, 6pm-8am § Weekends - Friday 6pm to Monday 8am § Christmas Day and New Year's Day § Additional Minutes: § Canada/US (evenings and weekends) - 10¢/minute § Canada/US (weekdays) - 22¢/minute | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 950 | $45 | Canada and US (excluding NWTel): 950 minutes Additional Minutes: >Canada & US (excludes NWTel) - 5¢/minute >NWTel - 20¢/minute International Outbound Rates. | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 600 | $36 | Canada and US (excluding NWTel): 600 minutesAdditional Minutes:>Canada & US (excludes NWTel) - 6¢/minute>NWTel - 20¢/minuteInternational Outbound Rates. | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Canada at 5 (US bonus) | $23.95 | Canada (excluding NWTel): 1000 minutes included, Additional minutes: 10¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day Canada (excluding NWTel): 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day US (including Hawaii & Alaska): First 60 minutes:15¢/minute; Additional Minutes: 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited60 international destinations: UnlimitedInternational Outbound Rates.* US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Call India 150 | $22.95 | India: 150 minutes Additional Minutes: >India - 15¢/minute >Canada/US - 7¢/minute >NWTel - 14¢/minute Other Overseas Countries: International Outbound Rates | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way World 1000 | $25 | Canada (excluding NWTel), US and 25 overseas countries(landline): 1000 minutes >Landline and wireless terminations are included for Canada, US, China, Hong Kong and Singapore. >25 overseas countries include (landline only): Australia, Austria, Belgium, Czech Republic, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Taiwan and the UK. Additional Minutes: >Canada, US & 25 overseas countries - 5¢/minute >NWTel - 14¢/minute >Other Overseas Countries: International Outbound Rates. | World 60 Unlimited LD | $20 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited 60 international destinations: Unlimited International Outbound Rates. * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Call North America | $1.95 | Canada - 7¢/minute US - 7¢/minute NWTel - 14¢/minute International Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Canada Anytime | $1.95 | Canada - 10¢/minuteUS - 20¢/minuteNWTel - 20¢/minuteInternational Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Worldwide | $2 | Canada/US - 7¢/minuteNWTel - 14¢/minuteLow rates to 35 overseas countries (still higher than our the new Pay-per-minute plan)International Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Overseas | $1.95 | Per-Minute Rates: Canada/US - 10¢/minute NWTel - 14¢/minute Other Overseas Countries: International Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS MyWay Anytime NA Top 1 | $2.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) are based on total minutes used, not the dollars spent. >Top Region(s) may fluctuate each bill, depending on where the customer calls the most each month. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary).International Outbound Rates* US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Call International (V2) | $2.95 | Canada/US (includes NWTel, Hawaii & Alaska) - 7¢/minute Hong Kong, China, Taiwan, Singapore (landline or mobile terminations) - 3¢/minute International Outbound Rates | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS World | $4.95 | Specific rates to 25 countries *not as good as Pay-per-minute Long Distance rates* | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Your Choice | $3.95 | Unlimited minutes to the top number with the greatest number of direct dialed minutes within Canada (excluding NWTel)Canada/US calls - 9¢/minuteNWTel - 14¢/minuteInternational Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| MyWay Anytime 1 Top Region | $4.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) are based on total minutes used, not the dollars spent. >Top Region(s) may fluctuate each bill, depending on where the customer calls the most each month. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Your Choice - Internet | $1.95 | Unlimited minutes to the top number with the greatest number of direct dialed minutes within Canada (excluding NWTel) Canada/US calls - 9¢/minute NWTel - 14¢/minute International Outbound Rates. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Call India 250 | $9.95 | India: 250 minutes Additional Minutes: >India - 5¢/minute >Canada/US (includes NWTel, Hawaii & Alaska) - 7¢/minute Other Overseas Countries: International Outbound Rates | Unlimited India | $10 | India: Unlimited Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Anytime 1 Top Region | $2.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS Velocity ADSL Long Distance Promo | $4.95 | Canada/US: 100 minutes Additional: >NWTel - 20¢/minute >Canada/US - 15¢/minute International Outbound Rates | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS MyWay Anytime NA Top 2 | $4.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way Anytime 2 Top Regions | $4.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS MyWay Anytime NA | $6.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| MyWay Anytime | $8.95 | Based on three regions: Within Province - Rest of Canada - US >9¢/minute to top called regions included >12¢/minute to other regions >20¢/minute to NWTel International Outbound Rates The customer does not choose the region ahead of time >Top Region(s) | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| GLOBAL UK | $0 | United Kingdom:Landline - 5¢/minuteMobile - 20¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Your Way 500 + High Speed | $15 | Canada and US (excluding NWTel): 500 minutes Additional Minutes: >Canada & US (excludes NWTel) - 7¢/minute >NWTel - 14¢/minute International Outbound Rates. | Unlimited US and Canada Long Distance | $15 | Canada (including NWTel) & US* (including Alaska & Hawaii): Unlimited International calls based on World Value Rates *US area codes 218 (Northern Minnesota and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates. |
| Call Asia Unlimited | $7 | Hong Kong, China & Singapore calling: UnlimitedTaiwan landline: UnlimitedTaiwan wireless - 9¢/minuteAdditional Minutes:>Canada/US - 7¢/minuteInternational Outbound Rates | Asia Long Distance | $7 | Hong Kong, China & Singapore calling: Unlimited Taiwan landline: Unlimited Taiwan wireless - 10¢/minute Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| AFFINITY 14 cent Promo | $0 | BC:evenings & weekends - 14¢/minute BC:weekday - 17¢/minute Canada:24/7 - 17¢/minute US:24/7 - 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| AFFINITY Simplicity (Canada and US bonus) | $0 | Canada:weekend - 10¢/minuteCanada:evening - 12¢/minuteCanada:weekday - 24¢/minuteUS:24/7 - 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| Canada at 5 (postpaid, US bonus) | $0 | Canada (excluding NWTel):10¢/minute >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day Canada (excluding NWTel): 24¢/minute >Weekdays - Monday to Friday, 8am - 5pm NWTel - 24 hours/day: 20¢/minute US (including Hawaii & Alaska): 18¢/minute: >Evenings - Monday to Thursday, 5pm - 8am >Weekends - Friday 5pm to Monday 8am >Christmas Day and New Year's Day US (including Hawaii & Alaska): First 60 minutes15¢/minute, Additional Minutes24¢/minute >Weekdays - Monday to Friday, 8am - 5pm | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| No Limits Canada (US bonus) | $0 | Canada (excluding NWTel) 10¢/minute (maximum $20)>Evenings - Monday to Thursday, 6pm - 8am>Weekends - Friday 6pm to Monday 8am >Christmas Day and New Year's Day NWTel - 24 hours/day: 20¢/minute Canada (excluding NWTel): 26¢/minuteWeekdays - Monday to Friday, 8am - 6pm US (including Hawaii & Alaska): 26¢/minute No Limits Canada (with US 60 minutes) version First 60 minutes: 15¢/minute; Additional Minutes: 26¢/minute>US (including Hawaii & Alaska) - 24 hours/day | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS 2 West (with US 60 mins) | $0 | BC & AB (excluding NWTel): 10¢/minute (maximum $34)* Rest of Canada (excluding BC, AB & NWTel): 15¢/minute NWTel: 20¢/minute US: 22¢/minute (with US 60 minutes) version US (including Hawaii & Alaska) First 60 minutes: 15¢/minute; Additional Minutes: 22¢/minute *Available only to select clients that are impacted by the migration to Compass. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| New World | $0 | International Outbound Rates | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| AFFINITY North America Savings | $0 | BC (excluding NWTel): 14¢/minute >Evenings - Monday to Thursday, 6pm - 8am >Weekends - Friday 6pm to Monday 8am BC (excluding NWTel): 17¢/minute >Weekdays - Monday to Friday, 8am - 6pm Rest of Canada (including NWTel*) - 24 hours/day: 17¢/minute US (including Hawaii & Alaska): 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| AFFINITY Evening and Weekends | $0 | Canada (including NWTel): 10¢/minute >Weekends - Friday 6pm to Monday 8am >Christmas Day and New Year's Day Canada (including NWTel): 12¢/minute >Evenings - Monday to Thursday, 6pm - 8am Canada (including NWTel): 24¢/minute >Weekdays - Monday to Friday, 8am - 6pm US (including Hawaii & Alaska): 24¢/minute | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
| TELUS 2 Province (with US 60 mins) | $0 | BC & AB (excluding NWTel): 10¢/minute (maximum $34)* Rest of Canada (excluding BC, AB & NWTel): 15¢/minute NWTel: 20¢/minute US: 22¢/minute (with US 60 minutes) version US (including Hawaii & Alaska) First 60 minutes: 15¢/minute; Additional Minutes: 22¢/minute *Available only to select clients that are impacted by the migration to Compass. | Pay-per-minute Long Distance | $0 | Canada (including NWTel) & US* (including Alaska & Hawaii) - 5¢/minute landline and mobile terminations 50+ International Destinations for Long Distance terminating on a landline - 5¢/minute (mobile termination rates may vary). International Outbound Rates * US area codes 218 (Northern Minnesota) and 712 (Western Iowa) - 20¢/minute, see US Regulated Calling Rates |
Posted January 1, 2016 - Home Phone service rate change
The cost of providing TELUS Home Services continues to increase as we continue to upgrade our networks and services. We are doing our best to keep rate increases as moderate as possible, while constantly working to improve the service with better speed, reliability and functionality. We are committed to ensuring that our customers receive Canada’s best home services experience.
Starting on March 2, 2016, TELUS is changing the regular monthly rate for some Home Phone services.
- The CRTC has approved an inflationary rate increase in High Cost Serving Areas (HCSA) by an average of $0.55
- TELUS Home Phone Forborne (non-regulated areas) will increase by $2/mo
- Loyalty Home Phone will increase by $3/mo
- TELUS Home Phone $7 discount will decrease by $2/mo to $5/mo
The new rate will appear on March bills. For details on how you might be affected by these rate changes, please see the message included on the last page of your bill.
For an electronic copy of your bill, login to your TELUS Home Services account and select Download/Print on your TELUS e.Bill page.
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For questions about your TELUS Home Services, contact us.
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Texting to landline phone numbers was discontinued by TELUS on March 22, 2016