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Amazing service. It sets us apart.

Putting our customers first is at the heart of everything we do - whether we’re supporting you when and how you need it, keeping you connected on our world-class networks or providing the best products and services.

Find out why our customers enjoy the highest satisfaction and loyalty in the industry.


Customer service whenever you need it.

Whether you prefer the convenience of self-serve or a face-to-face conversation, we’re here when you need us.

Drop by a store for a free device checkup or training session. Learn how to help your family stay safe online with TELUS Wise®.

Help yourself online with the convenience of 24/7 access on-the-go with My TELUS and instant account answers with TELUS Assist.


Plans designed with your needs in mind.

Say goodbye to data limits.

Plans with endless data let you do all the things you want to do, without ever having to worry about overages.

More family, more savings.

The TELUS Family Discount makes it affordable for the whole family to enjoy a world-class wireless experience. 

Turn almost any screen into a TV screen.

Watch live TV and on-demand shows and movies on any screen with Pik TV.

Access your home services anywhere, any time.

Watch your shows, manage your home internet, control your security and much more – right from your phone.

Get that phone you really want.

With TELUS Easy Payment™ and Bring-It-Back™, you can get that new smartphone for as little as $0 up front, plus applicable taxes. And you’ll always know exactly what you’re paying for and how much you owe on your device.

Get the TV package you really want.

Optik TV packages now include a premium option like Netflix or Crave + Movies + HBO.

Have your loyalty rewarded.

Automatically earn points on every dollar you spend when you have two or more TELUS services. Redeem them on exclusive rewards.

Rest assured, you’re safe and protected.

From TELUS SmartHome Security to identity theft protection, keeping you and your family safe is what we do.


Connection, powered by passion and innovation.

Our incredible team members understand the importance of a fast and reliable network.

When natural disasters strike, they work around the clock to maintain mobility service in affected areas and equip emergency shelters with TELUS PureFibre™ internet. 

As we move toward a 5G-enabled world, we’re committed to powering ideas like smart cities and connected cars – making investments to bring Canadians the network of the future.

Why choose TELUS?

Connecting our customers through amazing service and world-class networks is just the start of what we do.

There’s plenty more that makes TELUS the right choice for you.