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Back to Apple iPhone 7

Force restarting iPhone

Apple iPhone 7 on iOS 15.0.0

Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.

  1. There are no indicators associated with this step.

    Note: If you're having problems with your device (e.g., an app is frozen, the screen isn't responding, etc.), the first step in troubleshooting is to turn your phone off and on again (also known as a soft reset).

  2. The indicator is in the top left.
    1.

    To restart iPhone, quickly press and release the Volume up button.

    Note: You should only use this feature when iPhone isn't working correctly.

    Step 1/4
  3. The indicator is towards the left.
    2.

    Quickly press and release the Volume down button.

    Step 2/4
  4. The indicator is in the top right.
    3.

    Press and hold the Side button until you see the Apple logo.

    Step 3/4
  5. Step 4 of 4:

    You've completed the steps!

    Step 4/4
    There are no indicators associated with this step.

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

To help us improve this website, we'd love to hear your feedback.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

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