Skip to contentSkip to search
high alert
Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
  • Personal
  • Agriculture & Consumer Goods
  • Social Impact
  • Support
    Support
    Support
TELUS. Let's make the future friendly.
  • Deals
  • My TELUS
TELUS. Let's make the future friendly.
Cart has 0 itemsCart
high alert
Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Back to BlackBerry DTEK50

Inserting and removing the micro SIM card from your OBD-II device

Drive+ app on Android, Version 3.8.12

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

  1. Note: Don't touch the gold contacts on your SIM card. That could damage the card. Your SIM card should activate once your device is powered.

    There are no indicators associated with this step.
  2. 1.

    Locate the micro SIM card tray on the left side of your device.

    Note: You must have a micro SIM card inserted in your OBD-II device to connect to the Drive+ app and access your Wi-Fi hotspot.

    Step 1/6
    The indicator is towards the left.
  3. 2.

    Press the card insertion/removal tool into the micro SIM card tray pinhole and push in until the tray releases.

    Step 2/6
    The indicator is towards the left.
  4. 3.

    Slide the micro SIM card tray out of its slot.

    Step 3/6
    The indicator is towards the left.
  5. 4.

    Insert or remove the micro SIM card into or from the tray with the gold contacts facing the back of the device.

    Step 4/6
    The indicator is towards the left.
  6. 5.

    Press the micro SIM card tray back into its slot until it clicks, making sure it's secure.

    Step 5/6
    The indicator is towards the left.
  7. Step 6 of 6:

    You've completed the steps!

    Step 6/6
    There are no indicators associated with this step.

My TELUS is the best way to manage your account.

App Store
Google Play
SupportSupport
Find a store Find a store
Contact usContact us

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
Facebook
Twitter
Instagram
Linkedin
Youtube
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms
HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise
SupportSupport
Find a store Find a store
Contact usContact us

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

Facebook
Twitter
Instagram
Linkedin
Youtube

©2022 TELUS