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Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Problems with TV video signal
Does your TELUS Optik TV keep losing signal? Below are steps that will help restore or improve your wireless digital box performance. Choose the one that best describes what you are experiencing.
Blue screen or snow
Black screen
Stuck on initializing
Connect or pair my digital box
Low or red signal strength
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