Road safety tips for mobile phones

How to stay safe if you’re talking while driving

Tips on using your phone while driving

Even when using a hands-free device, talking on the phone while driving can be distracting and should be avoided if possible. If you must make or receive a call, you should advise the person you're speaking with that you're driving and either suspend the call or safely pull off the road.

  • Always use a hands-free device so you can keep both hands on the wheel or handlebars. Make sure the device is in place before operating the vehicle
  • Keep your conversations brief
  • Avoid stressful or emotional conversations, including those with passengers, as these may divert your attention from the road
  • Never use data services such as text messaging, web browsing, or e-mail while operating a vehicle
  • Never take notes while driving
  • When dialing manually, dial only when stopped, or have a passenger dial for you
  • Allow your voicemail to answer a call if traffic is heavy, driving conditions are poor, or if it's is otherwise unsafe to answer your phone
  • Unless exceptional circumstances exist, avoid using wireless devices while driving in poor or unsafe weather, road, or traffic conditions
  • Familiarize yourself with handset or hands-free features such as speed dial, redial, and voice-activated functions
  • Program frequently-dialed numbers on your handset

Did this solve your issue?

Yes No

Please do let us know, we're updating support articles all the time.

Thank you for your feedback

Why didn't this content help?

How can we improve the content of this article?

Remaining characters: 250

Other ways to get support