Track and manage mobile data on your Android device

Learn to track and understand your data on your Android device

Difference between Wi‑Fi data and cellular data

Cellular data connections work wherever cellular coverage is available. TELUS’ 4G HSPA+ network covers 97% of Canada’s population, which means you can use your device nearly anywhere.

A Wi-Fi connection is established with a wireless adaptor at home or in a public place, like a coffee shop, and only works within the limited range of the router. When connected to Wi-Fi, the device uses the data allotment from the router’s internet service.

Most devices will seamlessly switch between Wi-Fi and cellular data and some can use a cellular connection to assist unstable or poor Wi-Fi signals.

Tracking data on device

To track your data on a device, you can download the TELUS My Account app, which shows at a glance where you are in your usage for your billing cycle.

Data counter on device is another good tool to help manage your data. It provides approximate usage details (±10 MB) and can show what applications use the most data. You can also set limits to auto-stop data usage, as well as restrict specific apps background data on cellular network.

Consult the video below for the most common Android settings to manage your data or visit our Get to know your device section, which covers individual device’s data management features under Settings section for your device.

How do I view my mobile usage on my Android?

Other tips on reducing data use

  • Within several applications, such as Facebook or Netflix, it is possible to disable videos playing automatically over cellular data or reduce the quality playback in the app settings.
  • While surfing on the web, enable Data Saver within Chrome settings and Google server will compress the web traffic for your device.
  • Some Samsung devices have a Download booster option in the settings that speed up downloads by both using Wi-Fi and cellular connections at the same time. Turning the setting off will prevent the automatic cellular data use on large files downloads.

Use Wi-Fi whenever possible

  1. From the Home screen, either swipe down from the top of the screen or select the Apps icon.
  2. Select Settings.
  3. Select Wi-Fi.
  4. If Wi-Fi is off, switch to the on position.
  5. Select the Wi-Fi network you want to use.
  6. If required, enter the password and select Connect.
  7. Your device is now connected to the Wi-Fi network. Successful connection is indicated by a Wi-Fi symbol at the top of your display.

Note: Some of the images displayed may appear slightly different depending on the software version your device is currently running.

Turn off cellular data

  1. Either swipe down from the top of the screen or select the Apps icon.
  2. Select Settings.
  3. Select Data Usage.
  4. The image and location of this menu varies depending on the device being used and is included on devices purchased after 2011. Some devices require you to select More before tapping on Data Usage.
  5. Swipe or select the Data switch to the off position.
  6. Select OK when the Mobile Data message appears. This will completely turn off your mobile data connection.

Notes:

  • You will still be able to connect to the internet and use apps as normal if you are connected to a Wi-Fi network.
  • The amount listed besides the date range represents the total amount of data used between the two dates

Turn off all background data

Many apps transfer cellular data in the background. This means that an app may download data when you're not using it.

  1. Either swipe down from the top of the screen or select the Apps icon.
  2. Select Settings.
  3. Select Data Usage.
    Note: The image and location of this menu varies depending on the device being used and is included on devices purchased after 2011. Some devices require you to tap on More before tapping on Data Usage.
  4. Select Menu.
    Note: The image of this menu varies depending on the device being used. Tap the one that applies.
  5. Select Restrict Background Data.

Turn off the background data for specific apps.

Many apps transfer cellular data in the background. This means that an app may download data when you're not using it

  1. Either swipe down from the top of the screen or select the Apps icon.
  2. Select Settings.
  3. Select Data Usage.
    Note: The image and location of this menu varies depending on the device being used and is included on devices purchased after 2011. Some devices require you to tap on More before tapping on Data Usage
  4. Scroll down the list & tap the app you wish to restrict.
  5. Swipe or select the off position.
  6. Select OK when the restrict message appears.

Turn off personal hotspot

  1. Either swipe down from the top of the screen or tap the Apps icon.
  2. Select Settings.
  3. Select Mobile Hotspot and Tethering.
  4. Select Mobile Hotspot.
  5. Move the slider to the off position.

Set data usage blocks and limits

  1. Either swipe down from the top of the screen or select the Apps icon.
  2. Select Settings.
  3. Select Data Usage.
    Note: The image and location of this menu varies depending on the device being used and is included on devices purchased after 2011. Some devices require you to tap on More before tapping on Data Usage.
  4. To start, ensure that Mobile Data and Mobile Data Limit are both on.
  5. If you ever receive a data usage pop up, simply select OK.
  6. Move the Warning slider up or down to the desired amount. From now on, your phone will notify you whenever you reach this threshold.
  7. Move the Limit slider up or down to the desired amount. From now on, your phone will automatically block all cellular data traffic when you reach this threshold.

Note: There are three ways to continue using cellular data once the limit you’ve set has been reached:

  • Increase the limit by moving the slider up
  • Turn the Data Limit switch off
  • Wait to receive a new monthly allowance of data when your next bill cycle starts

The most effective way to use data warnings and limits is to adjust the billing cycle so that your phones data usage meter resets on the same day that your billing cycle starts.

  1. Select the Date field.
  2. Select Change Cycle.
  3. Select the day of the month that your billing cycle starts and select Set.

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