Set up pre-authorized payments for Home Services

How to set up pre-authorized payments for Home Services

This article is about setting up pre-authorized payments using your TELUS My Account. Pre-authorized payments using the TELUS My Account service are available using a chequing account, credit card or Visa debit card.

Set up Home Services pre-authorized payments in My Account

  1. Log in to My Account
  2. Select Billing
    Note:
    If you have multiple accounts, select the one you wish to update
  3. Select Set up pre-authorized payments
  4. Select a payment method, either chequing account or credit card, fill out the required fields and submit

Pre-authorized payments are set up on your account and will take effect with your next bill.

Note: It may take up to one full billing cycle for pre-authorized payments to take effect. If you have a balance due on your account, it is recommended that you make a one-time credit card payment to avoid late charges.

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