Set up pre-authorized payments for Home Services

How to set up pre-authorized payments for Home Services

This article is about setting up pre-authorized payments using your TELUS My Account. Pre-authorized payments using the TELUS My Account service are available using a chequing account, credit card or Visa debit card.

Set up Home Services pre-authorized payments in My Account

  1. Log in to My Account
  2. Select Billing
    If you have multiple accounts, select the one you wish to update
  3. Select Set up pre-authorized payments
  4. Select a payment method, either chequing account or credit card, fill out the required fields and submit

Pre-authorized payments are set up on your account and will take effect with your next bill.

Note: It may take up to one full billing cycle for pre-authorized payments to take effect. If you have a balance due on your account, it is recommended that you make a one-time credit card payment to avoid late charges.

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