Self-serve only tasks
Find out which tasks can only be completed online and where.
Self-serve only tasks are common, quick transactions that cannot be done over the phone or live chat. We’ve made it easy to quickly complete these tasks online. To see which tasks you can do online, please view the list of tasks below.
Billing and payment transactions
Managing your Mobility data and roaming
Mobility rate plan changes, SIM swaps and address changes
My TELUS passwords and PIN
What else can I do online?