Manage voicemail greetings for home phone

How to change your recorded name, extended absence greeting and more

Main or system greetings

During initial mailbox set-up, you were prompted to record your main personal greeting. If you turn your main greeting off, a system greeting will play to callers instead.

If you choose to use a system greeting, your recorded name will be played as part of that greeting. This allows callers to know they have reached the right mailbox.

To record and play your main greeting

  1. From the main menu, press 31
  2. To play your main greeting select 1
  3. To record or re-record your main greeting select 2
  4. To turn your main greeting on or off select 3. Turning off your main greeting will cause the system greeting to play instead

To record and play your name

  1. From the main menu press 443
  2. To play your name select 1
  3. To re-record your name select 2
  4. To delete your name select 3

Note: Your 10-digit phone number will be used instead of your recorded name to identify your mailbox when:

  • You choose to use a system greeting to play to callers
  • Other mailbox subscribers press 2 to send you a message from their mailbox

Extended absence greeting

This will override all other greetings and schedules and will be the only greeting callers will hear until you turn it off.

  1. From your main menu, press 34
  2. To play your extended absence greeting select 1
  3. To record or re-record your extended absence greeting select 2
  4. To turn extended absence greeting on or off select 4
  5. To allow or not allow message deposit when extended absence greeting is on, select 5

Busy greeting

You can record a greeting that is played to callers when your line is busy.

  1. From your main menu, press 32
  2. To play your busy greeting select 1
  3. To record a busy greeting select 2
  4. To turn your recorded busy greeting on or off select 4
  5. To turn a system busy greeting on or off select 5

Scheduled greeting

You can record additional greetings and schedule them to play at specific times or days of the week.

  1. From your main menu, press 35
  2. To create your greeting schedule select 1
  3. To review your greeting schedule select 2
  4. To manage greetings in a schedule select 3
  5. To record or re-record a schedule greeting select 2
  6. To turn your greeting schedule on or off, select 5
  7. To delete your entire greeting schedule, select 7

Holiday greeting

You can record a special greeting and schedule it to play on a particular day (e.g. New Year’s day).

  1. From the main menu press 33
  2. To play your holiday greeting select 1
  3. To record a holiday greeting select 2
  4. To schedule your holiday greeting select 5

Downloads

Voicemail user guide

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