Prepaid top-ups: Online, over the phone and in-store

Learn how to make one-time or automatic top-ups to your prepaid account.

Pay with an Interac debit card

Set up automatic top-ups online

  1. Log in to your TELUS account
  2. From the Overview tab select Top-up your account
  3. Select Interac Online™
  4. Choose your top-up amount
  5. Select Continue
  6. Enter the required account information
  7. Select Continue. Wait for confirmation that your balance has been topped-up

Note: If you close the browser before receiving confirmation that your balance was updated, the top-up may fail. A notification that the amount has been deducted from your bank account is not confirmation of the top-up.