Keeping you connected during COVID-19

Ensuring that our customers remain connected

Our people, our networks and our technologies are at the ready to connect and secure the health of Canadians from coast to coast. As part of our unwavering commitment to ensure Canadians can rely on our secure networks to stay connected, we have undertaken preparations to support the increased capacity we expect as more Canadians work from home.

We continue to actively monitor the situation and will take steps to best meet the connectivity requirements of Canadians, including essential capacity required by public authorities.

Did this article solve your problem?


Related articles

Auto-renew Mobility rate plans or add-ons

Instructions on how to set up auto-renewal, the easiest way for you to manage your payments.

Prepaid top-ups: Online, over the phone and in-store

Learn how to make one-time or automatic top-ups to your prepaid account.

Report a Mobility bill payment

How to report a Mobility payment online or by phone

Credit options from TELUS

How to get a device through our Credit Limit Program

TELUS Easy Payment®

Spread the cost of your device over 24 months