Busy Call Return explained

How to automatically redial calls to a busy number

If you get a busy signal and hear "This number is busy...":

  1. Select * and then hang up to turn on Busy Call Return. Or hang up, and then pick up your phone and select *66
  2. Hang up again and we'll redial the number for up to 30 minutes
  3. When the line is free, your phone will make a distinctive ring. Pick it up for the call to be connected
  4. Select *86 to cancel your *66 request


  • Unless you subscribe to Call Return in your Home Phone bundle, a fee of $3 per use will apply, up to a maximum of $15 per month
  • Some fax machines, modems and autodialers do not recognize the Busy Call Return recording. Select *03 to turn off the prompt for that call
  • Busy Call Return does not work with numbers starting with 280, university registration lines, some wireless numbers and very busy commercial lines

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