Android Next-Gen Messaging explained

Learn about the new Rich Communication Services for Android Messages

Google has added Rich Communication Services (RCS) to Android Messages. RCS is the Next-Gen Messaging technology that improves your messaging by offering a native, richer and universal experience across networks and android devices.


On selected Android devices, Next-Gen Messaging gives you chat messaging features in select conversations, including:

  • Group chats
  • Read & delivered receipts
  • High-resolution photo and video sharing
  • Audio messaging
  • Send location

What you need

Next-Gen Messaging is available on:

  • Google Pixel 2
  • Google Pixel 2 XL
  • A TELUS wireless monthly plan with data, or an active Wi-Fi connection
  • Android 5.1 Lollipop or higher
  • Android Messages 3.4 or higher
  • TELUS Consumer or Business/Corporate accounts

How to turn it on

  1. Open Android Messages
  2. Select Settings
  3. Select Chat features
  4. Toggle Enable chat features On or Off

Note: When Next-Gen Messaging is provisioned for the first time on a compatible device, you will be prompted to enable the chat features.

Using Next-Gen Messaging

When chat features are turned on, it will automatically be used if you are messaging another device with chat features enabled.

Next-Gen Messaging sends messages over Wi-Fi or cellular data when Wi-Fi is unavailable, rather than through traditional SMS. This means, if you do not have a data plan and are not connected to Wi-Fi, your messages will be sent as SMS, or you may incur pay-per-use data charges when using Next-Gen Messaging.

If you only want to use Next-Gen Messaging in a Wi-Fi connected area, please ensure you turn chat features off when leaving a Wi-Fi connected area to avoid unexpected data charges.

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