Seniors

If you're a low-income senior, you may be eligible for our Mobility for Good® and Internet for Good® for seniors programs.

See below for program details and how to apply.

Mobility for Good

Mobility for Good® for low income seniors provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) benefit with low-cost wireless service. Customers can bring their own device or take advantage of a $75 discount towards the online purchase of a refurbished smartphone through our retail partner, Mobile Klinik.

Program details

Bring your own device or redeem a $75 discount off the purchase of a phone of your choice from Mobile Klinik
3GB of shareable data at high-speed and endless data at reduced speed
Unlimited Canada wide talk & text
Ongoing $25 per month rate (plus applicable taxes)

No long-term contract or cancellation fees
Access to free TELUS Wise® workshops and resources, including TELUS Wise online basics, empowering you to participate safely in our digital world

Program details

Bring your own device or redeem a $75 discount off the purchase of a phone of your choice from Mobile Klinik
3GB of shareable data at high-speed and endless data at reduced speed
Unlimited Canada wide talk & text
Ongoing $25 per month rate (plus applicable taxes)

No long-term contract or cancellation fees
Access to free TELUS Wise® workshops and resources, including TELUS Wise online basics, empowering you to participate safely in our digital world

You can apply if you:

Receive the GIS benefit
Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount paid to you in box 21 (net supplements paid)

How to apply

Confirm that you meet the above eligibility criteria. Then apply below.

Apply now

If you are unable to apply online, you can mail your Old Age Security Statement to:

TELUS

Attention: CART – Mobility for Good Program

4535 Canada Way

Burnaby, BC V5G 4P3

If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.

Note:

To avoid application processing delays, please ensure that your name, address and contents of Box 21 are clearly visible. To protect your privacy, black out the first 5 digits of your SIN and OAS numbers. Please do not black out all the digits.
If your application is approved, we will email you a verification code that you can use to purchase a discounted device from Mobile Klinik (if required) and instructions on how to sign up for the plan.

Please note:

Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

What to expect after you apply

We will review and respond to all applications within 1 week (response may be slower for mail in applications)
If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan
We recommend that you secure a device prior to signing up for the wireless plan

Please note:

Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

What to expect after you apply

We will review and respond to all applications within 1 week (response may be slower for mail in applications)
If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan
We recommend that you secure a device prior to signing up for the wireless plan

Frequently asked questions

If you are an existing TELUS customer, you can keep your current phone number.

If you are with another provider, we will assign a temporary TELUS phone number to your account. Once you receive your order, you can easily transfer your existing phone number by creating a My TELUS account and requesting a number transfer.

Note: Please do not cancel your account with your previous service provider until your transfer is complete. Find out more at telus.com/transfernumber.

You can access device-specific, interactive tutorials and support information on our website (scroll to the “Browse by Device” section of the page where you can enter your device brand and type). Additionally, we encourage you to visit TELUS Wise for information and resources on how to safely navigate our digital world. TELUS Wise online basics helps people just getting started with digital technology learn basic, everyday digital skills.