How to donate your pre-loved devices
Bring it in
Regardless of whether you’re a TELUS customer, you can bring your old phones and tablets to a TELUS store or authorized dealer near you and we’ll upcycle or recycle them, depending on their condition.
Trade it in
Safe and secure
Your privacy and security is our top priority. We recommend resetting your donated devices to factory settings prior to dropping them off. We will then wipe each device clean, erasing 100% of its data.
Advancing the circular economy of pre-loved devices
2021 Sustainability and ESG Report
We're helping to reduce our collective carbon footprint by offering our customers programs to reduce, reuse and recycle their pre-loved devices.
Bring your pre-loved phones or tablets back to a TELUS store to enjoy low monthly prices. We'll responsibly recycle or upcycle them for someone in need.
Shop smartphones, tablets and smartwatches that are tested and re-packaged to feel and work like new.
Our commitment adds up
Bridging the digital divide
We believe everyone deserves access to the internet, regardless of geography, ability or socio-economic status. Through our Connecting for Good™ programs, we're ensuring that we're providing free or low-cost connectivity options to those in need.
Since 2001, we've also donated more than 25,000 computers to the Government of Canada's Computers for School program, inspiring other companies to donate their computers through the CEO Pledge to Bridge the Digital Divide.